Copart - Baltimore MD 21048

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Kay Allen

My experience with Copart has been extremely frustrating and inconvenient. On my first visit to retrieve my personal belongings from my vehicle, I waited over an hour. During that visit, a rosary that had been hanging from my rear-view mirror was missing and appears to have been stolen.<br><br>To make matters worse, Copart mailed my license plates to the wrong individual, and I later received plates that did not belong to me. This is a serious error. It has now been three weeks, and I am still waiting for my correct tags to be mailed to me.<br><br>Because of these mistakes, I have been unnecessarily inconvenienced and delayed, all due to negligence that was entirely out of my control. I expected far better handling of personal property and vehicle documentation from a company that operates at this level.

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Scott Rubin

I wish a zero rating was possible. On multiple visits the staff has been rude and what should have been a 5 minute visit lasted almost an hour. Literally just came in to pick up a plate. There was no line and no one waiting. 10 people at cubicles and several others in their offices and no one even says hello or acknowledged I was waiting. I checked in...no greeting at all from a single person, no one even working the desk. 25 minutes into the visit I asked if someone was available to assit and was told to wait. There was a single metal folding chair in the waiting area. The place is just a joke. I mean...read the rest of the comments/reviews...they seem to speak for themselves.

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Jennifer Rasnik

I have had very mixed experiences here. Some good, some not so good, and some awful. It really depends on the day, the person you interact with, and seemingly luck of the draw.