Copart - Baltimore 21048

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T. W.

I had no idea how bad this location was until I bought a car from them. I was not able to pick the car up for a week. This ended up with $50 in storage fees due to "lack of appointments." I've bought 5 cars through Copart with my personal account in the past and have NEVER had one single issue getting my cars picked up as soon as possible. Reading all the reviews, I'm not the only person this has happened to recently. It really seems like they are doing this on purpose at this location. My reasoning (what could seem to most people as minor) for getting so irritated to write this review, is my car had a nice set of now discontinued OEM all-weather floor mats in all of the pictures. I've always received my cars from all the other locations with everything that was pictured. At the bare minimum, you really should expect to get what is pictured, and has always been the case in my experience. When the driver took the pictures when it was being picked up, they had been taken out of the car and were not in the trunk when I got it. I have nothing to back me up because I used a broker and not my personal membership on this car. Unfortunately, the broker is absolutely no help at all with their canned responses. They really need to be looked at closely by Copart.

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Daniela Flores

Worst management They should reconsiderate switching their manager. Such a rude and arrogant person, even the staff try talking to him and he just be ignoring what's happening around! Can't even look at the cars peacefully cause he be breathing on your neck! Like wth!

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Termara Parker

There are other reviews that warn that this place may steal things. I am afraid that is possible as I had all winter floor mats, umbrella, and water bottle in my old car. They were never retrieved even though they said that they shipped the items several times. I also noticed that my Honda emblem was missing as well. I give two stars because at least they worked with Geico to give me new mats to replace it. But I am still sad about my umbrella and water bottle.