Copart - Dallas South TX 75172

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Emma Maynard

DO NOT let your insurance tow your car here after an accident!! they completely trashed the inside of my car, covering it in mud. Stole numerous items out of my car and destroyed all my personal property that was still in it when I went to pick my items up. The woman I spoke with when I was there was extremely rude and said it’s not her problem if they want to destroy my things they can. After two weeks and numerous phone calls and many emails all I got was an oops sorry we treat everything with extreme professionalism, which is the biggest lie I’ve ever heard. Apparently, they don’t even hire people that know how to use velcro is and just decide to rip everything up instead.

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Valeria Faudoa

My experience at Copart was disappointing. When I went to pick up my vehicle, the girls at the front desk seemed bored and uninterested. They barely spoke and just did the bare minimum to get me in and out. It felt like customer service wasn’t a priority at all.<br><br>The biggest issue was the condition of my vehicle. In the listing photos, the bumper was completely fine. I didn’t notice the damage until a little while after I had already picked it up, but once I got a better look, it was clear that the damage had happened while the vehicle was at Copart. The bumper was pushed in, dented, and chipped in a way that definitely wasn’t shown in the original pictures. Even after bringing this up, they still wouldn’t take any responsibility or offer to help. I’ll be including photos with this review so others can see the difference for themselves.<br><br>The only reason I’m even giving one star is because of Kaylee (not sure if her name is spelled correctly). Every time I called, she answered with a good attitude and was actually helpful and respectful, which stood out compared to the rest of the experience. If it weren’t for her, this would be a zero-star review.

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whoer man

One of the worst Copart I’ve ever seen you are here before your appointment. Your appointment passed two hours before they start loading you and there’s not too much trucks on the ground