Copart - Honolulu 96707

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ALI REZAYI

Worst experience buying cars from this auction. They sell SALVAGE vehicles as clean title and after you pay they report it Salvage. These people don't deserve your business.

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Zeph McKee

Quite possibly the worst customer service I have ever experienced. Every time I sent in a power of attorney, it was rejected without any reason given. When calling the office I was always given a different answer as to next steps. No one coordinates or talks to each other. It has been a month and a half and I still haven't been able to receive payment for my car. I wish USAA would end their partnership with them as it has really soiled my opinion of their services. If you have any choice at all, don't use them. If you have to work through them because of your insurance, I'm so sorry.

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Sherlynn Garces

It was coordinated with All State that Copart will be taking care of getting my car as it was deemed a total loss. On 12/14/2024, I spoke with Nicole on instructions and forms I needed to complete. She said the driver will contact me directly to get my car towed and she let them know to come on Saturday (12/17/2024) between 12pm-4pm. I’ve never received a call from any driver and no one showed up to tow my car. It doesn’t help that Copart is closed on the weekends so I can’t get in touch with them and with the upcoming Monday holiday, I doubt there is anyone who is able to assist me in a timely manner. I wish they were more organized and gave the phone number of the tow driver who will be coming to tow the car, otherwise I’m left frustrated with no information to go off of. Totally unhelpful