Copart - Montgomery 36116

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daniel olm

So first time really reviewing, but wanted to. So just went today and I got to say it wasn't bad but not the best either. Staff was friendly and they kept smiling faces when I managed to get their attention. They seemed attentive when addressing me but focused more on their designated task. Of course I was there near close so it is be expected. Overall not a bad experience. Just get there before the last hour of closing.

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Amber Halesy

My insurance sent my car to this place without telling me. After finding out they send them to this lot to do estimates I kept a watch on the site. Not even 24hrs later CoPart had put my car up on their site as an upcoming lot for bid. I never heard from my insurance, never signed any papers for my car to be listed. I went straight to the lot to clean my car out. Once they brought my car to me, I found they stole items from my car. Items that can’t be replaced as they were gifts from loved ones that had passed away. They then told me that they weren’t liable for the items I found missing because I didn’t list it on a piece of paper the first go round when I found a few things missing. They told me they never had a theft problem before. Recent reviews would prove that wrong. One of the ladies that works in the place was very rude and hateful! Every time I walked in she would roll her eyes and not even come to the counter to help me.

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Russell John Gindlesperger II (R.j.)

So far my car has been told further than it need it to be then on top of that when I decided to get it back I was told that the insurance company was not paying the payment and they were not delivering the vehicle which was a total lie lie by the receptionist my insurance agent called copar and let them know I'm know that the vehicle was to be delivered immediately yesterday Monday the 6th of December yet nothing has happened nor is the location open Yeah although the Internet says all 3 locations are open terrible terrible service

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Teri Carter

Pure time killer!!!!All these girls are lazy and lie about having signed u in, just to have u waiting longer. They claim that they have a new system that's supposed to make things better. Pure lies. They're pushing through the drivers they want to get in and out. With this type of moral, they're probably taking money under the table via cash app to get particular drivers in and out do fast😡

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Will Barnes

What’s the point of making and appointment if you’re going to have to wait 4 hours to get loaded.

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abraham martinez

I notice they dont answer reviews of trucj drivers that are getting a very short end of the sticj with thus new appointment thing its not working out for transporters that have to drive hoyrs ti their next destination and cabt get an appointment for same day pickup we used to do 2 loads a week now just one so iur revenue is cut in half...these new yiubg loaders cant handle a hard days work abd dont understand hand the simplest hand gesture to load always on their headphones not paying attention...the girls inside are nice and helpful.. GET RID OF THE APPOINTMENT APP!

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Ruslan Voronkin

Do not waste your time working with this copart.You will wait at least 2-3 hours even if you have appointment. No, They are not busy, They are just dont care and dont work! Trust me, this copart is very bad managed.P.S. I scheduled appointment for 2 pm, but received a 1 car at 4:46pm. September 28th gmc acadia. All brave hotshot drivers were waiting beside me. Forklift guys were taking a break for 2 hours that’s what we were told after we all start complaining about it in the office

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Emmanuel Alvarado

Staff is very uncoordinated got there around 11 didnt leave until 5 and every time you walk in to talk to the staff in the office they just tell you that the forklift drivers are working on it even though some of them are doing nothing and get off the loader just to goof off knowing theres an overload in transporters in the parking lot

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olamide emola

This place is the worst copart I have ever been in my life, waiting for 2 vehicles for good 3hours. It's unbelievable.

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tony dewberry

A young lady named Misty help me this morning,she was very professional the woman Bham need to learn from her.