Copart - Montgomery 36116

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Trez Huguley

One of worst companies I’ve ever dealt with. Very unprofessional and careless with vehicles and equipment. The customer service over the phone was horrible. They do a lot of laughing and playing which is annoying. The establishment is also very filthy including the parking lot. I got my car back with 3 miles to empty with trash all over my seats. You could tell they were joy riding and blasting my subs which pissed me off. I’m even looking at changing insurance companies for having me deal with a company like this. If this is the company that my insurance deals with then count me out because I will never allow them to touch another vehicle of mine.

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David Lowenstein

My vehicle was towed to copart by usaa after being struck by another vehicle. Vehicle was considered totalled, and I opted to retain ownership. Copart contacted me to have my vehicle returned to me on thursday, September 26th and I was told that it would be returned to me in within 48 hours. Copart was contacted multiple times during that time. I did not receive my vehicle until today, October 2nd. Much longer than the quoted 48 hours. They also stole my license plate, and someone had rifled through my vehicle, but fortunately I had already removed all my valuables. The tow company that returned my vehicle to me was very professional, however, I was not too pleased at my vehicle having been towed while on. If it was idling from the time the tow truck driver called to tell me he was picking up my vehicle to the time it was delivered to me, it would have been idling for just over 3 hours, burning through the half tank of gas that was in my vehicle.

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moses mwaura

Just one loader dealing with so many trucks. They either don't have loaders or don't care about drivers.