Copart - Montgomery AL 36116

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Jeremy Pletcher

STAY AWAY FROM THIS PLACE IF YOU CAN!!!!!!! My son had his truck towed to this place and they stole his truck accessories that he has had since his first vehicle and some knives. They threw all his manuals for his job into the bed of the truck along with most of his tools, WHY!!! These items ended up getting wet and ruined. When he talked with the staff at this site, they told him he could just make a claim with his insurance. They really didn't need to go into the truck at all, SO WHY DID YOU!!!! There was no need to do this to his personal things. Your job is to tow the vehicles NOT steal from them.

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Trez Huguley

One of worst companies I’ve ever dealt with. Very unprofessional and careless with vehicles and equipment. The customer service over the phone was horrible. They do a lot of laughing and playing which is annoying. The establishment is also very filthy including the parking lot. I got my car back with 3 miles to empty with trash all over my seats. You could tell they were joy riding and blasting my subs which pissed me off. I’m even looking at changing insurance companies for having me deal with a company like this. If this is the company that my insurance deals with then count me out because I will never allow them to touch another vehicle of mine.

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David Lowenstein

My vehicle was towed to copart by usaa after being struck by another vehicle. Vehicle was considered totalled, and I opted to retain ownership. Copart contacted me to have my vehicle returned to me on thursday, September 26th and I was told that it would be returned to me in within 48 hours. Copart was contacted multiple times during that time. I did not receive my vehicle until today, October 2nd. Much longer than the quoted 48 hours. They also stole my license plate, and someone had rifled through my vehicle, but fortunately I had already removed all my valuables. The tow company that returned my vehicle to me was very professional, however, I was not too pleased at my vehicle having been towed while on. If it was idling from the time the tow truck driver called to tell me he was picking up my vehicle to the time it was delivered to me, it would have been idling for just over 3 hours, burning through the half tank of gas that was in my vehicle.