I was told that a vehicle was going to be held for me while I make the drive. About 30 minutes into the drive heading north was then told that it was sold. That’s pretty dishonest and definitely bad business

They had an extremely hard and rare part to find and was able to service me quickly and efficiently with exactly what I wanted at almost 90% off what I would have paid from the dealer

Thought I had made a great buy on 4 Tesla Rims/Tires from Micheal P. They were packaged and shipped nicely ($200), but 3 of the 4 rims were bent and 2 of the four tires had side wall bubbles. New tires are each $398 and rim repairs $200 each. Not a happy customer

Nice people willing to go the extra mile to get the parts you need

I bought an rear axle assembly from cypress auto about one month ago. I was told over the phone by Mike Percey himself (owner) that he would take the cover off of the axle to inspect the internals for potential damage. Long story short this was not done like we agreed upon and I only noticed the damage after installing it in my jeep Cherokee. It had extremely severe bearing damage resulting in it being totally unsafe to drive. I personally opened the axle to inspect the internals and found the gear oil was full of shards of metal from the damaged bearings.I got in touch with Mike and told him the frustrating situation I was in and about the agreement we had about inspecting before selling. I requested compensation for the damage. He blamed it on his supplier and later said that it was also my fault that I didn’t check the axle before buying it. He has been dodging my calls since then.Terrible customer service and parts. Very indecent person.

Had a great experience with The staff they have great customer service(nick) and they actually keep their word even though the parts I got didn’t work for my vehicle they gave me my money back and told me that hopefully everything goes well for me. WAY BETTER THAN PICK-N-pull they take off the part before you get there satisfied

These guys are SO incredibly helpful and nice. I am one of the many people who Covid had me lose my place and I am moving into a van. The van I bought needed a new hood and door and a few other things. I have never had to deal with anything like any of this before, and I greatly appreciate how helpful they are, and they treated me with kindness and dignity even though i know absolutely nothing and am learning as i go. They also have great prices. 2 thumbs up, 5 stars, and every other way possible of saying this is an awesome business!

They do not accept used auto parts for recycling.

The worst customer service I’ve ever seen! Very rude and lazy

very good yard, very organized (compared to some yards i have been to). Very friendly and helpful people running this salvage yard. I called for the first time ever and the man I spoke with was very kind and helpful (not what you usually find in a junk yard). They had to pull my part and asked me to wait to until they called. sure enough a couple hours later i receive the call and i go to get my part. It was exactly as described on the phone. I will definitely be coming here again if i need anything else for my cars.