Darrah's Automotive-Recycling 17403

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James Reed

I scrapped a car at this company's location last week. I feel like they ripped me off with what they gave me for the car. They deducted money off for bs reasons and appeared shady as a result. Not the first time I dealt with them and felt this way. I would not recommend going back to them again

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Ariel Dixon

I was towed to the lot and it was a traumatic experience, I want to thank the ladies in the office again for being personable and professional. Being towed isn’t anyones ideal experience, the ladies in Darrahs office were honest and fair. Again I thank you for your integrity, I will recommend Darrah’s Automotive-Recycling again and again!!

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Lequilla English

The prices are outrageous! Highway robbery!!! If I could rate this business with less than one star I surly would! The customer service at this place is very unprofessional, very rude and, disrespectful! Anyone who gives this place a good review has be family or friends! I would never recommend this place to anyone!

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Wayne Gibson

Good experience getting rid of old junker. Its not something people do everyday and they can explain and get you thru it very nicely.

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shyra marbra

This company overcharged me for towing my car a few streets away and they took two days to give me an estimate on the damage. When I finally received the cost for the repairs, it was extremely high for a headlight repair and when I decided to recycle the vehicle with them they failed to mention all the fees they charged me for storage, towing, and labor. I ended up paying them instead of recieving compensation for my nearly new vehicle. COMPLETE RIP OFFS, DO NOT GO THERE!!Service: Body & Trim

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Nathan Marshall

This is my wife...Never would i ever recommend them, let’s start with i was in my first car accident not my fault and my car was towed by them i did not know where to send my car so i figured i would have my car sent there. Well, since the police said they were in contract with them i thought they were great. The guy who towed my car was great and very nice. BUT my car sat there for a week until insurance got back to me. They called and i said i was waiting for an adjuster to come out and look at my car. They took it as an okay to fix my car. When i got done with insurance and found out the repairs i wanted to move my car. THE LADY SCREAMED AT ME ON THE PHONE. And i have witnesses who heard this nonsense. So i gave in being naive and being a woman and let them just fix my car. Well a few days later i get my car back. It was in worse condition than before my accident. My cv axle was broken supposedly from prior and my tie rod. Mind you zero noise before hand. Then, i am told by my mechanic nothing new was replaced where the damage was that it was all used products. The paint job is horrible there is paint all over my “new” bumper. Please do not ever take your car here or you will have the worse experience and worst customer service brought to man. I wish i believed the reviews and have wished i just paid them what they wanted so i could move my car. My car should have been totaled and it wasn’t. Don’t go here

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Tyson Castro

Upon arrival of asking the individuals about a vehicle I was told two different amounts less then four minutes within a conversation. That goes to show you that many say things they can't recall seconds later. Furthermore this individual persuaded to leave the business to make false accusations. There will be a lawsuit coming. This place is unfair unfortunately unfriendly also extremely corrupt thank God for hidden cameras. My advice is take your business elsewhere. From a legal point if view. I can assure you that this business won't be around for the next 5 years.

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nancy waits

My grandson's car was towed there last Friday night and every time I spoke the them on the phone they have been very helpful and very pleasant. Both girls in the office are very nice and knowledgeable. When we went back today to clean out the car the gentleman that took us back to the car was very helpful and friendly.

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Christa Weyant

This place is absolutely awful! My vehicle was towed here, and upon entering one if the employees was yelling and swearing at who I assume was his manager. She also yelled back at him. In addition to the gross lack of professionalism, the place is junky, with a loose board on the front porch and trash everywhere. I'm sure they dont care, though. The folks behind the barred front desk seemed equally as unprofessional and like they could have cared less about what impression they were giving.

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Kimberley-Anne M. Olejkowski

Due to my mistake, my car ended up at Darraha's impounded.. While the vehicle as not in my possession the vehicle was robbed. I spoke with a woman in the office. She said that she already checked the cameras and called me back. I believe she was thinking of someone elses situation as this never happened. Anyway, I made my situation known & upon further details of what I found missing from my purse, including very personal and prescription items, I was told I would received a return call. I never received this call. The overall experience before the discovery of theft was decent. The woman I dealt with in the office was kind to me. My problem remains in limbo & I do not wish to deal with being told that da, da, da. I hope this helps someone else. It has been since may 22nd which I made the theft known, perhaps a few days later, but regardless a call regarding a theft of nearly $600.00 + should have been handles better. Thank-You for the opportunity to post a public review. I hope this makes it better for others, as I sit here & believe I now write about a lost cause.Not BBB Accredited Business