EMR Southern Recycling - Pensacola 32505

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Ashley Ethier

I am reporting them to the BBB.. THEY STOLE COPPER FROM ME!! I am not sure if this is a regular occurrence or they are taking advantage of the fact that I am unfamiliar with their order of operations. I don't often visit scrap yards. Never been here before.. It was raining all day and to be fair I did show up about 10 minutes before 5pm the close of the business day. Only to be greeted by a very unpleasant older woman who was obviously not in the mood to deal with anymore customers. She asked what I had and I said one tote. She replied with " If it doesn't weight 20 lbs the scale won't pick it up" She asked what kind of metal it was. I said, " There was copper and other materials, but wasn't sure what else " She told me to drive to one of 2 stations. The traffic from the workers hustling to get their work done and with all the chaos of rain and scrap everywhere I let the First gentlemen know I didn't know where to go. The night before my husband's crew had disassembled ceiling fans to separate the copper cable, it was quite easy to do and so I took the first few to see what they would net. Another employee on a forklift pulled up and I took out my tote he said to follow him. Got back in my car to drive, and the first gentlemen was making fun of me saying " didn't I want to get paid, and You can't drive up to the building.. So I got out walking about 500 yards into a building where they already had my cash out ticket in hand...for 2.08 cents!!! I asked where my tote was that was a mistake and looked down and there was the tote with the ceiling fans casing inside and none of the copper wires! I told them there was copper they said there was no copper in the tote it was all lead! I told them to keep the $2.08 and I wanted my tote and scrap materials back. He handed me the cash receipt and allowed me to take my scrap and tote minus the copper wiring. The nerve of thinking I am that stupid.. This is what I have after visiting this company!

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PAUL RITZ

Excellent place to take your recycle metals. Great hours, easy yard layout, and quick pay for your metals. I have been going to this location for 20+ years, and I think they are the best in town. Its an easy yard to understand flow. You get accurately weighed in and out. They have magnets and grapples if you want/need them to unload your truck. I always take my own hardhat because you have to have one in the yard. Quick pay same day. When you are driving there, be sure to take the road that follows the fence line of the boatyard. It is not a big road, and there are some rough spots, but it goes right along the fence to EMR. It pretty much dead ends at the scale building.

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Thomas Crocker

First time and I am very happy. They were ever so nice and helpful. Told me were to go and I could not have asked for a better experience. I highly recommend.