Glen's Towing & Road Service WV 25801

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Robert Dunston

Being from NC and working in Cleveland,OH, one of my greatest fears was breaking down in West Virginia in the mountains as I am a black man and then that very thing happened!!! I was in a panic and concerned for my wellbeing. I called around and finally reached Glenn's Towing. They were professional and made my worries go away. I started talking to Sammi, who took excellent care of me with a soft and patient voice. She quoted me $250 plus $27 a day for 2 days. When I got there it was cheaper at $227 and they gave some grace for the storage. Which really made my day. Then I got picked up by Will in a timely manner. I was starving being stuck on the road for hours, and he stopped for me so I could get something to eat. He was very calm and gave me great convo to Glenn's! I was able to pay right away not to accrue a Hugh bill. As this was all on New Year's Eve(a couple days ago).<br><br>I came back today and had delays due to getting a AAA membership today and I had to bring the key. AAA delayed me being able to use my premire membership until Monday due to me acquiring the membership today. That is when Nancy took over, showed up and showed out!! She communicated with AAA on my behalf and assisted with getting everything settled!!! She was awesome and made my day. Everybody was pleasant to engage with, and l would recommend them to anyone. I even got to meet Glenn himself!!!<br><br>Thank you for turning my nightmare into a pleasant experience!!! I really appreciate Glenn's Towing and wish them plenty of future business!

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Jackie Phillips

Our driver, Bobby at Glenn‘s towing was phenomenal. The engine on our Ram dually blew while towing our fifth wheel camper on the turnpike. Y’all arrived quickly and were able to tow our camper to a hotel and get our truck to the dealer. Not only did you tow us once, but you came back a second time and towed the camper to a storage lot once we got the bad news that the engine was blown. I cannot thank you enough for your kind, quick, careful, accommodating and friendly service.

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Melissa McMillan

My brand new vehicle broke down while we were traveling from Ohio to South Carolina right by Beckley, WV. Got my AAA, and Jared arrived so quickly from Glen’s Towing. Bring it was a Sunday, dealership was closed and closest car rental was an hour away. Jared went above and beyond by taking us to the airport/rental car place and then dropped my vehicle off at the dealership. He could’ve just done his route that was scheduled for my vehicle, but didn’t want to see us abandoned on the side of the freeway. He was a pleasure to talk to on the ride and so very respectful. Thank you so much for all you did for us, now on to try and enjoy vacation!