Glen's Towing & Road Service 25801

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Truck 01

I had to get Jesse from Glenn's Towing to come and get my truck out of the ditch after getting run off of the Road by an inconsiderate driver who did not stop. Jesse showed up and showed a very professional work ethics and was really quick to get me back on the road again and was extremely knowledgeable and what he was doing. I highly recommend. Not only was Jesse a very professional driver but he had a huge rollback and very limited space to get by my truck which he managed to do without a problem. In the situation that I was in I would not have drove that roll back between my vehicle and the other side of the road but he was extremely professional and knew exactly what he was doing. My truck was bottomed out therefore I could not get the vehicle out on its own power. Thanks again Glen's Towing

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Xiomara Rondon

The most amazing customer service hands down!! My boss was being a jerk and they still treated me with the utmost respect and kindness. Was stuck here for days and even after my boss refused their service and I was stuck here they still didn’t change their tone with me as the driver. Continued to let me use the restroom and make sure I was safe and sound. Their roadside service was speedy even in the late hours of the night and came with positive attitudes as well. I was totally freaked out because of where I was trapped and they still managed to get me to smile and ensure my safety. Although this is a towing service, my safety and well being was also a priority. I couldn’t have asked for a better group of people. If you are in the area and need service, THIS IS THE PLACE TO GO!! If my boss wouldn’t have refused service I’m certain I would have been in and out of here in a jiffy, as I watched multiple drivers come, get service, and be gone the same or next day. When I say top notch service and customer service I can’t even express it in words to be honest. Thank you so much to the Glen’s Towing Team!!

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Jeff Earl

Great experience especially when I was 3 hours away from my house. Tyler was great to deal with and we had great conversations. On time and delivered what they said they would. Highly recommended. Thanks again!

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Dan

Glens towing was the first company I found that could get me a truck out reasonably quickly and they delivered on their promise. Will is an attentive and friendly driver and Glens Towing is a great company!

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Cheryl Hart

We were travelling home to TN from a short weekend getaway when we had a blow out in the middle of the Mountains of West Virginia late at night. We were on the the side of the interstate with 4 boys and a dog. We called for roadside assistance, and Glens Towing showed up and the driver impressively used his truck to block traffic and keep my family safe while trying to put my full size spare on - but as Blane (the driver) was filling that one up with air, he heard a "hiss". He was able to quickly determine that our spare had a leak as well so instead of putting us back on the road on a faulty tire, he informed us that we would need a new tire. Since it was late, we were not able to get a tire that night. Instead of just leaving us to familiarize ourselves with the area and figure it out on our own, he helped us determine a plan of action to get us to a safe place for the night and back on the road this morning. He then escorted us to a hotel and dropped us off with our vehicle and gave us the option to come back out today and tow us to a tire repair center. I ended up being able to get some fix-a-flat this morning and get to Mr Tire on my own (as my hotel was really close) this morning but he was so kind and helpful, I wouldn't have minded having to call them back out. We used AAA to dispatch them - and AAA is getting difficult to deal with, but this is NO REFLECTION at all on Glens. They made dealing with AAA much easier. AAA charged me for having to be paid overy my allotment - and Glens charge would have been about half of what AAA charged had I bypassed AAA altogether. If Glens was a Nationwide - or if every tow / roadside assistance service was half as kind, honest, helpful and fair as Glens Towing - no one would ever need a third party roadside assistance plan. Good people and personal, quality service and fair pricing are hard to come by these days but Glen's Towing will not disappoint or leave you stranded. Thanks Blane and everyone at Glens Towing.

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Anthony did an awesome job replacing the busted brake chamber on my truck. Got me rolling in no time and home on time so I can take my father to his appointment. Thank you very much! Merry Christmas to all of you!

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Barbara Matthews

I had a wreck on I-77 and Chuck from Glen’s Towing was there in a matter of minutes and so professional . I had a long wait at the nice lounge there and Ciera the dispatcher was so helpful in making me feel comfortable and took care of many needs I had related to the accident. Also, as my car was totaled, Anthony helped to totally clean out my vehicle. I HIGHLY RECOMMEND THIS BUSINESS.

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Sam Kinkade

My wife and I used Glen’s to tow our Promaster after a bummer brake blowout. The crew was very professional, courteous, and went above and beyond to make the job a success. Highly recommend and thankful they were the lucky AAA dispatch!

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Melissa

I called Glenn‘s towing and they sent Blaine to pick up my HISUN to take it to Massey Powersports. They are awesome and Blaine did great work. We called to let them know how nice he was and what great work he did so if you ever need anything towed call and ask for Blaine he’s wonderful. I will never call anybody but Glen’s towing if I ever need anything picked up or towed. 5 ⭐️

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David Newborn

My truck broke down on my way home to Michigan from Florida. Glen's Towing, specifically John, was very professional and courteous, very genuine! He's someone I could have a beer with. Thanks for everything John!

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Michael G

Will and Tyler did great jobs moving my car. We were on vacation when my car wouldn’t start at a rest stop. Will got me, my wife, and son to my first location and settled into a hotel for the night. The next day, Tyler and I had a great conversation prior to towing my car to a dealership an hour away the next day. Kudos to two great guys!

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Mike Getzen

Charlie was by far the most professional driver I ever met. I felt safe and comfortable. They have by far the cleanest cabs I have ever seen in the business. Prices are reasonable.

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Jeremy Waters

DO NOT USE THIS COMPANY FOR ANYTHING IF GIVEN THE CHOICE. My vehicle was impounded after a traffic stop around the first of the month, under the advise of the state trooper I left my belongings in the drivers door instead of risking losing anything during booking at the jail. When I finally managed to bond out and pay the $400 bill to get the vehicle out of the impound it didn’t even dawn on me to check for my belongings until I got back to my in-laws place, at which point I immediately called glens about the THEFT. It has been nothing but one bullshit excuse after another in their cowardice run around game. These people are NO GOOD THIEVES as far as I am concerned. I hope this helps someone avoid a similar experience in the future. Just not a good business, people, nor place.

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Brittney Yusko

Great company! Ran over a deer that a car in front of us hit between Princeton and Beckley on 77 North headed back home. Highway patrol sent these guys and they were there within 45 minutes! Gave me and my husband a ride back to the shop until our neighbors picked us up in their large seating area. Even offered to take us to a hotel if needed. I highly suggest them for all your towing and roadside needs!

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CHRISTINE DANIEL

had an issue where my truck wouldn't start and was needing towed to the dealership .. Driver Jesse was polite and courteous . He discovered a problem with the floor mat binding the gas pedal (which was a fail safe to prevent starting and engine damage I presume) .. removed the mat and my vehicle started right up. NO towed needed... great AAA service!

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Manda Michelle

I had a flat tire was able to have Glen’s tow my car with in 30 mins. Cheaper than other tow companies in Beckley, the guy that showed up was super friendly and made it simple and easy to get my car towed

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Tony Quitiquit

Stranded on the side of 64 with a bad transmission. Glens was very fast in responding and super professional. Jesse helped us out today and is a friendly guy who is good at his job. Thanks again for looking out for us and our vehicle. Adam.

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Chuck Wils

Excellent service, would highly recommend. Their driver Blaine was terrific. Very helpful, kind and patient.

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Elizabeth Nelson

I had to get towed from Charleston this evening after finding out that none of the local tow businesses took payment from GEICO. I was actually referred to Glen’s in Beckley by another towing agency! I was at a rest stop and it was raining, but Blaine from Glen’s got there in no time, loaded my car up securely and saved the day. He was professional, friendly and efficient. Fortunately he was also a good driver and put me at ease after a very stressful day! I hope I don’t need to be towed again, but if I do I am calling Glen’s! Thanks Blaine- God bless you

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Jay Sampedro

Cookie is absolutely fantastic! Our car started steaming, We got stuck on the side of the highway, completely out of state for us and he was the one to get us. He is so sweet, and he made us laugh in what was definitely a high stress situation! He definitely deserves a shout out!!

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Jeff Carter

Blaine was outstanding. He took care of my family and went above and beyond. Thank you for your great service.

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Adam Manely

Great company. My driver Blaine was great, he even took me to my hotel that I reserved. Thanks guys!

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Stephen Kent

Glen’s Towing saved the day on our trip to West Virginia. A flat tire messed up the day but they got in touch in good time, communicated a game plan clearly and not only helped with the spare tire but delivered our car to our campsite. Good service! Thank you Glen’s. Disaster averted!

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Thomas Walls

I have recently had my truck towed two times by other companies with no complaints and glens towing was the third time and my front license plate was broke off laying in my seat and the grill under license plate was broke . Will not be calling them again .

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Roman Nicolau

No one is having a good day when they have to call a wrecker. Glen’s showed up promptly and was very helpful. Blaine was courteous and careful making a bad day a lot better.

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Google User

Im Trucker from out of town, My brakes caught fire, and we're locked up in the middle of the night, tow driver came quickly and got me to there shops and are making repairs promptly to get me back rolling, these guys are very professional and respectful and definitely caring, I highly recommend especially if you need repairs to your semi truck. The tow truck driver is a great guy aswell couldn't thanked him enough

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Joe Fowler

I was traveling home to Michigan after visiting family in SC when I encountered a bearing failure on my 5th wheel. A State trooper had stopped to see if I needed help and after some attempts by me to get the trailer stable enough to move we decided I needed assistance. He called in for a tow company to be dispatched to my location. Anyway long story..so hears the rest in a condensed version. Glen's towing sent help, John and Will. They were fantastic, above and beyond. They helped get the RV stable enough to move and escorted us to a safe place to stay overnight. I can't say enough about this company but what I can say is Thank you! I would highly recommend them if you are ever near Beckley WV and have a need for roadside service or towing. Thanks again to John and Will. Stay safe!

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Jairus Maina

Towed us and gave us a ride to a hotel. Great caring crew. Appreciate the great work. 10/10

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Leslie Rion

I highly recommend this towing service. After a very unfortunate breakdown in the mountains of West Virginia we called Glenn's and they sent a tow truck in about 40 minutes. The tow truck driver, Jesse was so helpful and courteous. He also took us to our hotel and got our car dropped off to Blevins/Baileys Auto Repair. Great experience for an unfortunate event.

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Karen Mengel

We found ourselves stranded on the side of the highway on January 1st with a blown transmission. Kaleb arrived promptly and soon had us safe and warm in the cab of his truck and our vehicle on the flatbed. He was friendly and sympathetic to our situation and dropped us and our car at the dealership directly. He offered some suggestions as to a hotel for the evening and wished us well. Kaleb helped to make what was a bad situation a bit more tolerable with his positive attitude and good sense of humor. Keep this guy around! He's a good one!