H&H Loveland Auto Parts 80537

K

Kristen Pie

Everyone that I had called from Fort Collins to Greeley recommended H&H. So I finally gave in and ordered a rim through them. I ordered the rim On February 24 and was told it would be here within seven business days. Seven business days have come and gone seeing as I’m making this review on March 11 and I have still not gotten in my rim. I had called after the ninth business day to ask where my rim was or what the update was and I was told that it was not ordered yet because someone forgot to order it. So it would be here within another three days. I had called on March 10 to ask if my rim had come in yet and I was told That it was at the Loveland location and that I could go pick it up and someone should have called me. My car is not in working condition seeing as how I needed a rim for it, So I got a ride up to their weirdly located location and my rim was nowhere to be found yet again it still was not even ordered. Because my father had had enough with their running around with me they Refund me and refunded me for the wrong amount. I have yet to get a call back on that issue as well. I would not recommend them, Or go through them for something as simple as a bolt.

M

Michel Thai

A little off the beaten path. Staff was knowledgeable and friendly. They found the part I needed and had it there on time! I hope not to have to use them again but gives me peace of mind they are there!

C

Chronic

The stars are for their customer service which has been pretty good. But, for 10% more cost you could just buy brand new....They wanted the same price for the used part I was seeking, that Dorman sells It for, NEW. Four years ago I inquired about a transfer case for my truck. They wanted only 115 dollars less than it cost me to have mine rebuilt like-new from a reputable shop. Officially crossing them off my list of parts yards I will call.