Home Motors, Inc 76904

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Patty K

Mark with Home Motors called me prior to leaving Home Motors and again when he arrived. Instead of immediately loading my vehicle, he first asked me what my truck was doing. After listening to my description, he was able to diagnose the potential issue, start my truck, load it on his tow, and take it to the shop for final repair.His friendliness and kindness turned my morning around! He was a true professional.

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Michael Tolan

Amazing!!! They helped me schedule an appointment to pick up my truck almost an hour away in Eola. The driver showed up fast and was able to work his equipment like second nature. The driver's name was Memo and he was able to find the lot in the middle of nowhere even when GPS sent him almost a mile away. The price was even a little lower than I expected. Please share and recommend!

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Josephine Solano

This type of business help the city steal from people right in front of your face an not even blink once .I don't see how they are ok with it but each head is its own world .you go had a car where you trespassed to get it an it wasn't a repo .An then with a smile you ask for $238 for less then 45 min man I'm in the wrong business .

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Peggy Hernandez Ramirez

Car was placed in there for investigation by police Dept later to find out I signed over my car to pay for hold so I could get belongings out only to find out that I wasn't supposed to pay for time car was on hold by police yet they charged me lost my car for nothing. Never heard back about this as was told i would. And now have to get my other car back out after arrested and from wed to Friday and have to pay 290 i deserve a discount after paying so much last time and losing my car

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Elijah Sharp

The driver was great but I was charged 100$ over what I was quoted for for a total of 15 miles. Would have been cheaper to not trust them and wait till morning and rent a car dolly from uhaul. TRASH

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Samantha Hill

Worst customer services I have ever experienced! All I was trying to do is pay the bill for my niece. We were told the day before payment could be accepted via phone. I live 6 hours away so I couldn’t just drive up there. When they were up there to pick up the truck it became a problem. Do not remember the persons name I talked to on the phone but he was extremely rude. He told me the payment could not be processed for security reasons. Which I do not have problem with except for they had multi sources sent to them to verify my identity. He did offer to come back on his day off. The most irritating part is after I went to Walmart to send the money I looked at my account money was taken out. So there didn’t appear to be a security reason when he ran the card. Thankfully the money was deposit back. Over all it does not take much to talk to someone respectfully.

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Pamela Whitlock

My friends ride was impounded on Saturday night. We called on Sunday and was told we had to wait until Monday...(Even though there is a statement saying you can pick up your vehicle 24/7 with a hour notice) went on Monday morning to pick up the vehicle and was charged $50 for a certified notification, which was sent out on monday and we received it the following Thursday!?Oh well, c'est la vie

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Doug Schwartz

Yesterday my car crapped out and left me high and dry. I got on the phone with my insurance and they dispatched Marcus from Home Motors. He came out and got my car started in under 15 minutes which anyone who's ever needed a tow knows is insanely fast. Marcus was polite and professional and more importantly, he was courteous. But, that is not the end of our story.I had run a few errands and kept the car running for about a half hour to 45 minutes and stopped to grab a bite. That stop was the end of the road for my poor car and it would not start again. So again I went to my phone, called my roadside assistance number and 20 minutes later here came Marcus again. He got my car running and insisted he follows me to my dealership. It's that type of above and beyond customer service that encourages me to use them again.

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Michael Hogan

We contacted them and obtained a cost per hour for loading a vehicle on a flatbed. $200.00 an hour. When they arrive they charged the driver of the flatbed $400.00 an hour. They did the job but they did not treat me honestly. I feel that they took advantage because I am not located in Texas. Beware of false promises.

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Jodie Miller

My daughter is going to college at ASU. She drove down to lake Nasworthy where their pickup broke down so they called the insurance company who contacted home motors @ 4:00 PM after calling in 3-4 times and being told it would be another hour they were finally told just before 8:00 PM they would be there soon but they had an emergency. Maybe they did, but they never told them this until 4 hours later. Instead of sitting in the heat they could have found a ride to their apartment. I see this company has mixed reviews, I would say you better hope nothing else is going on or you will sit there and be lied to that they are coming. A simple phone call could eliminate many problems. Showing up 4 hours and 13 minutes later is unacceptable regardless of any excuse. I don’t doubt the next person could have a good experience but know this can and did happen.