James was particularly helpful. Even went out of his way to make sure I got exactly what I needed for a great price

Had the exact car I was looking for with the parts I needed. Price was on point! Great experience and will return for more parts if I need them. Thanks J and B.

Purchase a used engine on Wednesday May 5, 2021, found the engine not to be functionable paid for remove and replace just to find out the engine was never any good. Return the engine with receipt and the owners threw me out because they did not have the money to give back to me. Have a receipt will file charges Stay tuned. Duncan! Don’t buy from JNB unless you just wanna Give away your money. Because their word is nothing it’s just as trashy as their parts.

Very definitely recommended! Knowledgeable, friendly staff are very willing to help. Reasonable prices (no "entrance fee") and a great value for used parts. Billy was terrific and went out of his way to accommodate me. As I have a vehicle with a lot of obsolete/no longer available parts, I now know where to go. Even though I'm almost an hour away, it's worth it.

Bob is a excellent guy but Billy is the man excellent customer service from these guys I highly recommend this place

Billy and the rest of the crew at J and B Used Auto Parts provide exceptional service! By the time I got off the phone, the staff was already working to get the part I had requested. When I showed up, the part was ready for pick up. All I had to do was pay and be on my way. Very responsive, quick, and smooth service.

Mind you, I'm trying to get rid of a clunker...The employee that I talked to on the phone asked me to send photos. He texted me that he was interested. Give him a few minutes. Ok. He came back with a offer of $250. I asked if he could do $280. He said sure, he would send the truck. It took the driver 4 hours to get there.He turned my car on, immediately said, oh oh. I heard a noise from the engine. He kept going around the car, mentioning the noise.I mean, what do you want? You are picking up junk. He finally got on the phone, talking about the noise. Then he told me he'd give me $200. I told him no. He gave me my key and took off.It's not the first time I had to sell a car for junk. You have to stick to what you were quoted, no matter what the driver tries to pull. I got a much better and honest deal the next day.

No public warranty policy anywhere on their website, facebook or on the receipt. Motor had issues, they were willing to buy cheap chinese junk parts to fix it but not quality oem parts for a motor that's well known for failing with aftermarket parts. Billy got aggressive on the phone for no reason at all constantly cutting me off when speaking. Poor customer service and attitude.

Called ahead and they said that part was available. Was treated with amazing customer service. I was in and out in no time. Highly recommended!

Ordered a engine from them through Luis a worker there paid a deposit to hold engine Luis sent me a picture of the engine to confirm . Called them a hour before family came to pick it up Luis said engine was there and ready rented a trailer to pick up the engine family got there to get it told them it wasn't there and they had to wait 2 for them to go get it and bring back.key statement- (when I called before they got there Luis said was there) I paid for this engine to be shipped to me all the way to GA get here wrong Damn engine not the one in the picture at all.so had to rent a trailer take engine back more money (double) and to get there and i tell Luis I paid for it to be shipped and brought back out of money for nothing.for Luis to tell me he sold my engine I paid for. Worst company ever!!!!!!