Jesse Auto Salvage Inc TX 77498

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Hannah Williams

I’m extremely disappointed with the experience I’ve had purchasing a motor for my Jeep Cherokee Latitude through your business. My boyfriend originally came to you in need of a reliable replacement engine. Unfortunately, what we received has been far from acceptable: • The first motor was completely locked up upon installation. • The second motor turned out to be the wrong one entirely. • The third motor, again, was no good and not functional. Each time, we’ve had to coordinate with our mechanic to remove and reinstall the engine, which has been time-consuming, costly, and frustrating. On top of that, we’ve had to keep purchasing oil and other supplies with every failed attempt — this is more than just an inconvenience. It’s starting to feel like we’re being scammed. This situation has left me without a vehicle for an extended period, and it’s caused a lot of unnecessary stress. I hope you take accountability for the poor quality of the motors you’ve provided and reconsider how you treat customers who are trusting you with something so important.

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El Ceza

Terrible experience with this seller. Incredibly disrespectful and unprofessional—completely lacking basic customer service skills. Instead of resolving issues, they were rude and dismissive. If you value good service and respect, I strongly suggest taking your business elsewhere. Really High Price and Low Quality parts. This place should be shutdown. Avoid at all costs!

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Jesse Peña

Drove 2 hours to pick up the part that was supposedly ready to go. It wasn't. Young guy in office went to look for it. Found it, but said they didn't have gas in the forklift to get it. Was told to go back in an hour. I called several time to verify part was ready and they never picked up. Such a sad group of people.