Joe's Auto Parts MI 49451

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Tayton Nissen

No bench tester, but parts are somehow "guaranteed". Called to check if they had one and turns out; none of my parts were there either. Can't maintain a simple catalog? Don't run a shop.

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Diggin Daddy

Web site says opens at 8am. As a third shifter, I stayed up till then to call for a part I need. Their answering machine says they are closed . Open at 9am.

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diego hernandez

TLDR: advertised/sold a BROKEN part claiming "Low miles", "grade A" and "tested". Would have rated 0 if I could. Got a transmission from them and paid someone else to install; only to find out the part doesn't work. Now I have to pay for labor AGAIN to have the broken one removed and a THIRD put in because they sold a DEFECTIVE part. Almost 3k in labor for nothing. B E W A R E. Edit for owners response: how do yall offer warranties on broken parts that just dont work period? And even if the part WAS working, your labor coverage warranty would cover LESS THAN HALF of the full cost. The part wasnt working before I even purchased it from yall. You said all parts are tested, so why didnt this broken part FAIL your "test"? Makes 0 sense. Sounds like grounds for BBB involvement. I'm surprised yall haven't been taken to small claims court before if this is business standard