Johnston County Auto Salvage 27520

S

Stacey Masters

The communication was excellent. They even delivered my part. The only problem was they quoted me an engine and then when it was time for delivery that engine had been sold. They had another in stock for a tad more $.

Z

Zakee Cromartie

I’m suing this company for trying to scam me out of my money. I had to pay a core for a transmission and was told I would get my money for the core back once I returned the transmission back. Owner told me he would cash app me in a hour or so, time goes by I contact them back, nothing. Called the next day and spoke with Edwin which is the person I was dealing with during this entire process, he told me hold on and let him check, put me on hold and hung up on me. I called and texted, no answer. Beware of this company, bad customer service and will cheat you out your money. I’m so glad I recorded leaving the transmission at the property with my phone just in case they tried to pull something and as I suspected they did. We will have our day in court next month!

M

Mary Dean

As a business owner this place really needs to get their act together. I’d be very leery listing anything from this company. You are sending people to a facility that feels unsafe. They have AK 47 sitting on their desks everyone is heavily armed at this facility and I now know why because they are basically stealing from you. Bought a transmission and motor from them. Transmission fine, motor not fine. Put motor in my customers car to find head gaskets were bad. So instead of dealing with junk yard right away, my customer came first so I focused on getting their vehicle back to them. After paying my technician to put motor in only to take it back out. So now that my customer is happy it’s time to deal with taking motor back which was bad, and get my core money back from transmission. Drove three hours, got there, they will not give me my money back even though it’s still under warranty, they will not give me core money for transmission. So now we are currently disputing charge on credit card, drop core and engine at their facility once the guy said warranty does not mean money back. I was very uncomfortable and now must wait 6-9 weeks for my credit card company to dispute what they should have handled.