From a commercial side of the business . I'm losing money when I buy parts from them . Mostly they don't work and quality controls would prevent a good amount of this . Long phone wait times as well.So far this month 70 % of parts are no good .Now my jobs go from a 2 day turnaround to a week or more of waiting.

Very busy and you can get the parts you need or they can order them in. Not bad on price either

8 out 10 times, this place has what you need (especially with older cars). Good prices. These guys really try to help.

Gave them my vin# and they ordered the wrong engine. Correct engine was a 1000$ more and two days out. Go to pick up Engine and its not there and there is no way i can get a discount? Very unacceptable will never order parts or suggest anyone to lkq of fort myers florida, terrible customer service

Don't answer the phone after 445pm in the ft Myers Florida location

Very bad service and you have to change the persons to recive the costumers.

Always put you on hold and take too long to get back to service you.

Worst customer service. Ac compressor I ordered had a piece missing spent like $90. The guy told me without the receipt there was nothing he could do about it. But when I called to order something else, placed on a very long hold just for them to hang up. Not once but four times.

I've spent 25 minutes on hold so far trying to reach a sales person for wholesale. Please get more help.

Bobby is the worst over the phone representative of this company. He is very impolite and unprofessional. I tried to place an order, he “didn’t know” how to find my account/company because he does not know how other registered it as in their system. Never gave me a chance to help him spell it out. He was very negative and defiant. Hopefully they can hire somebody with better customer service skills. By the way, this was a call to the 1-800 number