LKQ Pick Your Part - Fort Wayne 46806

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Deke Ervin

Don’t go to this Take A Part they look up prices on their phone and then charge you the most price that cost more than items on Amazon or the web. They’re very rude and always talking about someone stealing parts and searching your bag. I have videos and they do not have all the correct posters up about the prices for the motors that started at 399 like every other LKQ pick up part I have a video of that also, they do not have the posters to let you know the prices ,so they can overcharge you The worst Take A Part ever including a little rude guy Lee in the front and the older guy who always overpricing you charge me for A Part and I corrected him show him the web price and he said he never wrote it up that way, but it says right on their website, the price and the detail👎🏽. Charged me for the whole back seat when I only got the lower half here is my proof ..

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jeremy peer

Been going to this place for years buying parts and have usually got pretty fair service up until the last year or so it has went downhill. The icing on the cake was a couple days ago when I pulled a wheel off a 2007 Pontiac G6 and priced checked it before bringing it up front. Website shows $34.99 for the polished aluminum wheel plus $15 for core if you don't have it and $15 for warranty and environmental fees on top of that. So, I'm figuring $50 since I had my core plus fees. The grumpy guy that's been working the register tried telling me a polished wheel plus having to dismount tire was going to be $105 plus the $10 for dismount. I tried showing him what the website said and then the other guy working came over and got crappy talking about environmental fees. I was prepared to pay the fees and dismount but told them it doesn't add up to $115! They wouldn't even look it up or look at what the website said when I pulled it up on my phone. I sadly had to leave the wheel, but I went to Paul's Auto and got the exact same wheel for $45 with my core for exchange. I can't believe what LKQ has turned into but I think I'm pretty much done with them unless they start treating customer's differently. I will never pay $115 for an old 17inch G6 wheel either that I had to find and pull myself.

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Noelia Ragon

I am an ASE Certified technician. I have bought and sold with LKQ for 14 years. The staff was fine and facility was decent but parts are cheaper new. I grabbed a bumper today and stripped it down but at check out I was charged separately for each grill. I ripped them out and left them. Itemizing everything down to sprayer nozzles, hoses and harnesses on a hood may have been my last straw with LKQ. Check online before you go. Prime delivers next day most often. Your time is valuable and to strip things down to lkq’s content just to rebuild them is a waste of profitable time. It takes more time and money along with lowering the quality of an item due to too much tampering.

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Jodi S

Horrible experience!! I even told them it was my first time there. When I called the lady I spoke with was very nice and told me the door was going to be $30. I tried explaining that to them but they were rude and told me I couldn't have called them. He said they have a call center. So I asked do they have your inventory and he said yes so I said same thing then right? He agreed and was just being rude! So we had to pay 6 dollars to get in. We go get the door which had no mirror on it. So we take off another one from the same kind of car. We get to the counter and they tell me it's $160. 100 for the door. And 30 for the mirror. They wouldn't give me the mirror even though the one was gone from the door we got. They were rude and told me there was no way I could have been told it was only 30 dollars. They said maybe for the unit. Whatever that means. So I only got the door. And they also add fees which I was never told about either!!!! Will never return!!

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andrew sargent

You guys need to fix your hours of operation it says on Google 5:00 but you guys want to close the store at 4:00 there's nobody that answers the phone there you get an automated message I got literally just drove 30 minutes to get there you guys got a whiteboard that says you guys are closed why not change it on Google so people that are driving from a long distance know that they ain't got time to make it there I will be sure Paul Shaffer will get my money from now on shop with the smaller guy Paul shaffer's from now on with me cuz what they say on Google is what they stand by not a 2x4-in whiteboard at the location that say they close at a different time I will never spend a red cent hear go to Schaefer's Pick-A-Part they actually close at 5:00 and don't mind updating their Google

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C Mask

Horrible service and pricing. Staff did not assist in movement of items to ring out and was charged for 2 seats when I only purchased one! Buyers beware! Shop a Pauls salvage yard in Waynedale. A much better experience for customer service and pricing!

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Joe Bencze

Internet claims they are open till 5:00 pm daily so I drove an hour to get a drive shaft which is a 5 minute part to remove. I get there at 4:35 and they refused to allow me to go get it. Claims they don’t allow people out there after 4:30. Woman was a snot with me after I told her internet says they are open till 5. I’ll think twice about going back.

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Juan

Called, no answer, so chanced itandwent for a battery, they didn't have one, car wouldn't start back up, employee says wait for someone to come out cause no one there can give me a jump. Sitting in snow waiting for someone! Never coming here again

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Sheldon Dodge

I’m from Oklahoma and I travel for work. I go to pick and pulls all over the United States. This is the absolute worst one I’ve ever been to.. I go I take an entire sync radio out of a ford fusion which can’t screw together til it gets into car so there’s 3 pieces even though if you buy it online they come together. Well this place will charge you each one separate because it ain’t put together. Even tho you can’t screw them together til they go in car. Worst place ever. I didn’t pay for it I spent 3 hours taking it out and the whole wire harness just to leave it. Worst pick and pull ever. Don’t go here. Prices are crazy anyways

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Hunter Zent

Tried to call to find out pricing on a part that isn’t even listed in the part inventory list. I called the (800) number and some foreign lady from china answered.

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Tony Nava

The people here are rally kind , they help You with what You need and they ladies up front are SO Nice

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J. Alcantar

I've visited this location several times in FW; I'm not sure if I'll go anywhere else. Mainly because I haven't heard of other places that have a similar selection or online setup. Their selection is pretty big, and I absolutely love that they implemented a digital presence. This is where a lot of businesses fall behind; it's 2024, and a digital presence is the first impression for a lot of people searching for car yards. Most of the population has a smartphone; being able to go on their website and look for parts is awesome. The best thing about their online tools is that you can find the row/location of specific makes or exact vehicles. It makes finding parts/cars so convenient! I do recommend going on dry days, it can get very muddy here. It's not a huge issue if it's a light rain, but I've gone here when some parts of it are flooded and it's not always the best time but that's nothing against them. I was aware of what I was walking into. Wear the appropriate clothing and you'll be good! Keep providing the best tools and resources for your clients!

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Oden Unanimous

It's a decent place to get used car parts. The one is South Bend has a better variety & is much more organized. It took longer to go through the check out line for me earlier than to remove the part I needed.

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V L

Called in to get a price for my junk car the Lady wanted to get all my information address name cell# gave her my name and cell# told her all i need is a quote she hung up because i made her angry because i did not give her my address. Terrible customer service. I would give them Zero Stars if i could.

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Tim Speer

I'll also add that their hours are terrible. Their website says "ENTRANCE HOURS Monday: 9:00 AM - 5:00 PM". I arrived on a Monday at 4:45 and was told the entrance closed around 4:30 if I remember correctly. I told the employee that the website says ENTRANCE hours specifically, but they said those are the business hours. CHANGE YOUR WEBSITE WORDING, PLEASE. On top of that, she pointed to her yard employees who were asking to leave already. It appeared they were just sitting at their cars in the parking lot, still on the clock, but doing nothing. So, the employees just sit around on the clock and whine that they have to stay during their whole shift. Got it. If you value your time, go elsewhere.

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Howard Gray

Not the most helpful staff. They couldn't really answer any of my questions. Was in the yard browsing. Saw a pickup tailgate panel that I've been wanting but didn't have the tool to disassemble it. Came back the following morning, asking about this particular truck. The woman said it was not yet available, but maybe in the next day or two. Why not just let me take the panel, pay you for it and be on my way?? It would have taken a whole minute to get. I just thought that was kind of ridiculous. Also, for a junkyard, prices are high.

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Nikki Turner

Tried calling Fort Wayne Indiana yard to get part and price. When you call the recording tells you to h go to their website. The website is supposed to have list and price. After putting in all info year, model,type and then part. Comes back nothing in yard? Put in different part same answer. Put in multiple different parts and nothing. Called again this time went to sell vehicle. Lady answered, not the Fort Wayne Yard..told her what I wanted she told me I had to go through website. Told her what I did and what happen. She said to leave yr out just put in chevy truck and look at inventory list. Will that give me parts and prices? She said no just vehicle. So I can't get get list and price of parts for type of vehicle I need.she said no. I live 40min away? Well I must be doing something wrong on the website. Waste of time I'll go to other yards that can afford better web designers or people that can answer phone to help customers.

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Travis Bilbrey

Nice place and all but priced too high.

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Andy Ware

Not bad, I like that you know the part price using the price list before going in.

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Billie Fitz

Terrible prices. Buyer beware! Not only will they stack on the option guarantee fee without you asking. They will also mark parts down wrong and charge you the max price. For exmaple, you pull a part from a car. They will charge you the truck price. Which can be more than 100 dollars. I have receipts for anyone interested. This is how a business dies. Sadly, I watched it happen to other pyp.

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Tracy Smith

Very nice ppl & very helpful Bought 4 tires& rims @ got a great price Thanks we'll be back soon.

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damion weems

Bought apart from there a few days ago was not the right one and they wouldn't exchange it because I did not have the guarantee and prices were over price there they wanted a $110 for a bumper that I could get from another yard for 50 bucks and they pull it not very Not very impressed with this choice The only difference in the parts was a couple of inches Would not refund or exchange Have had better luck at the 1 in South Bend

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ConozoComputers

LKQ corporate is running this place into the ground. I have no problem with the people there but you can tell corporate is forcing them to charge the new astronomical prices. Maybe their prices make sense in large cities, but not here in Fort Wayne. I'll be going to other junkyards or buying parts online for the same price.

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Ryan Shirey

This is a last resort for parts, LKQ has shady business practices, I rather go to any other junk yard than them. They have so many surcharges that by the time it's said and done, you could of bought a brand new part and can return it without paying for a warranty

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Anatoli Lych

Awesome place love the prices and the employees very kind knowledgeable and i came in to get a valve cover where online they cost like 3 or 400 dollars I got mine for around 25 bucks awesome

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Christopher Clark

The sales people/counter help were just great at this location, eager to help and understanding when I drove 2+ hours and was going to have to leave empty-handed due to a few stripped bolts. Thru let me pay and then at close a couple of them went out in the yard with me and we got those pieces loose. I'll never forget the great people at this location and how they saved the day!

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Brian Krus

Lucky to have gotten grandfathered into their lifetime battery replacement. You just can't find a better deal than that.

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Andy Martin

EDIT: I returned and was refunded for the mistake. Beware of the older gentleman with glasses! He has overcharged me the last two times I dealt with him! This used to be the premier parts yard in Fort Wayne. NOT ANY MORE. The new pricing is outrageous, and I've been overcharged the last two times I went in. Definitely check the website pricing BEFORE you approach the counter. And the new "warranty" that is pushed on you is bad business. By the way, you can opt out of the warranty if you ask, but they won't tell you that. Good bye and good riddance to what was once a stellar business, until greed took over.

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Lasheila Martin

The staff is extremely nice and friendly I was driving down Moeller Rd. taking my daughter to school and my tire popped in front of the shop I pulled over went inside and asked the guys if they could provide me with a number to roadside assistance. I was not successful at contacting anyone so they changed my tire for free in 13 degree weather! Really great people here! Thank you guys so much!

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Christina Richardson

I am gonna have to rate this pick apart my favorite so far! Have never seen one who tells you which row your car is in when you tell them what your looking for an gives you a wheel barrow to hail off car parts like a shopping cart! Amazing! An I got 2 used tires for 80 bucks can't beat the prices either! Arrive was great I think the Lil lady who waited on me knew each an every area & car in the yard! Truly great place! I would suggest ppl check it out soon if you need cheap parts an don't wanna take hours to find your parts!😀