LKQ Pick Your Part - Fort Wayne IN 46806

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J W

One star? Seems drastic, right? There was a time when you would go here to get deals on good used parts, LKQ has done away with that. Several years ago I noticed that it was almost cheaper to buy parts new than buy from LKQ, I stopped going to LKQ. Today I went there thinking that a Civic radiator would for sure be cheaper than buying new...I was wrong. Yes the parts price was less but when you factor in at least 2 hours out of your day for driving and then pulling the part, not to mention the "warranty" that gets automatically added on it is cheaper to buy online. This particular trip the upper radiator support rang up over $30, it's $37 new, shipped. Initially the total was ~$60 then when I said I didn't want the warranty it went up to $90. I walked out leaving my parts on the counter, I didn't wait for an explanation. Back just 6 years ago this yard was full of people, now with the way Corporate runs it (no phone number, shady "warrantee" charges, etc.) there was only a few cars in the parking lot. Even 4 years ago you couldn't take a leak behind a car without someone passing you, now you could rub one off on the hood of a car and not have a care in the world. I almost forgot, that particular Civic...the cooling system was still full of coolant. IC 13-30-2-1 was violated when I pulled the hose off only to have a gallon of coolant come out, maybe with all of the cash Corporate is making off of their 15 customers per day they can pay that fine.

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Andrew Jensen

The outdoor tire changers for customers are falling apart, not securely fastened to concrete due to broken bolts. The units are so worn that they are barely useable and someone is going to get hurt using them. They need replaced!!

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R M

Watch out for the 90-day warranty! They charge you for it without even asking if you want it! Charged me an extra $12.00 for a $39.00 headlight and $11.10 for a $35.00 grill!!! Now, why in the hell would I need a warranty on a grill and a headlight??? And the 1 time I had to use the warranty, they said it wasn't theirs!!! Even though it had the mark on the inside that they made when i bought it! It would've been cheaper getting original parts from amazon!!