LKQ Pick Your Part - Houston Wallisville 77013

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Lupe Garcia

This place has deteriorated in customer service although the outside has a new appearance. They say they offer to pull the part well let tell you about the experience I had today. They sold me a bad battery and although I used my credit card to pay they refused to exchange the battery without the receipt. This is very inconvenient & unprofessional the way they operate the outside. They had me in line for the longest time when the only question was will I need the actual receipt and after 25 mins they told me they would need it. Which it's their bad battery and they mark it. I went to the same person who was so unprofessional it was a shame. He said he needed the receipt even tho he remembered me going just 2 hours prior. This place has people going in and out that are suppose to be working to help but they only send you to go sit or wait in another line. I shouldn't have to go through none of that to verify my purchase when I used my credit card. That is ridiculous. I don't appreciate the attitudes of the females working outside they acted so tired like their job was literally so back breaking when they chose the job. It's not the customers fault if they are being over worked and under paid but today we paid the ultimate price wasting time and gas going back and forth. I wouldn't trust their batteries but now we are stuck with one that's bad until we switch it. This will be the 3rd time going to this raggedy place today. I wouldn't waste my time going here unless you have absolutely no other choice. They have a window fix place there that does a amazing job which is the only reason they earned any stars at all. I definitely won't be coming to get anymore of their broken busted up batteries.

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Esteban Delgado

Pick your part on Wallisville rd in Houston is my go to place to sell a car or get the parts I need at a low price. The staff are friendly and professional. Thomas is the man, he’s on the job and always willing to help. Thanks Thomas

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Asymc Asymc

I want to thank Jacky for being such a big Help and informative. She kept me posted on the parts I bought, prices, and explained me how the yard is set up such as numerical. Ask for her when you get there !!