Pick Your Part - Gainesville FL 32653

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Tim Freeman

I used to go here a decade or two ago and - back then - the folks who ran LKQ were very reasonable and helpful. I visited there yesterday to get two pistons for a project. Spent about an hour getting the pistons and expecting to pay 5 or 10 bucks a piece for them. When I finally got to the counter to pay, the old lady checking people out had to ask what the parts were that I had collected from the yard. I had to tell her that they were pistons and when she looked up "PISTON" in the computer, the default price was $81 a piece! I balked at this and then she asked me what I was expecting that they'd cost. I said about $5 a piece and then she gasped, "$5 for piston?" - twenty seconds ago she had no idea what they even were and now she was an expert on the market value of these hunks of metal? I can get these on Ebay for about $20; I just thought I could do the extraction myself and save a few bucks. I will never, ever, go back to that place for anything. If I need it, I will find it online somewhere for much less money and save my time, effort and busted knuckles. What follows is for the management, as I see that they read and respond to the bad reviews: i had to walk over and put the pistons back in the "I guess i don't want it, after finding out what they want for it" pile. Because I know how this business works, I know that those pistons will eventually be harvested as scrap metal because no one knows what vehicle they came from, and no one will buy them if they don't know what vehicle they fit. They might get 50 cent for the scrap metal value, when melted down. They could have got ten times that from me if they were reasonable, like the old staff used to be. Do better, or go the way of the dinosaur.

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Mike

Look the part up online and it said the part was in stock. Drove all the way out there the gentleman at the counter told me it was in stock and he told me where to go find it. I was charged $6 non-refundable entry fee and they don't even have the part not even the entire door looking for passenger side mirror. Don't waste your time. Get a better price online. Your entry fee definitely is not refunded even if they tell you they have the part in stock and they don't the place is a scam!

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W C

black lady cashier is rude. Cashier 4948. Couldn’t understand what she was asking so she yelled. Then I said no to the warranty and she says “ok no coming back and arguing with us” in a rude tone. They also never pick up phone. Won’t be back. They were searching people’s bags like it’s a prison. One person went to their car to get something and they searched a bag/purse without their consent while they were gone. Also realized later that I was charged almost $4 for an old rusted cigarette lighter that was screwed onto a center console trim. Also Bought a rim and was charged ridiculous price for the bald tire attached to it. Wanted the other 3 rims but I’m paying full price for bald uneven tires with metal showing that will be removed.