Pick Your Part - Greenville SC 29605

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Bil Bil

Horrible Experience at LKQ (SC) I came at noon and spent almost half the day (4–5 hours!) pulling tires with rims. About 25 minutes before closing, I went to the counter and asked for the $5 tire dismount service — they refused. I even asked to buy the tires together with the rims — still refused. Meanwhile, 5–10 customers behind me were still being served and buying parts until closing time. I have photo and video proof of this selective and biased treatment. As a result, I wasted half a day, lost around $200, and spent Labor Day on their dirty yard instead of with my family. I came for the 50% off sale — but ended up with no parts, no discount, just wasted time and money. I consider this treatment humiliating. I will be filing complaints with BBB, state and federal agencies to request full inspections of this location, and I will take this to small claims court to recover my losses. It would have been cheaper and faster to just buy new tires at a store than waste time on this junk. This place selectively sells parts and treats customers unfairly — I do NOT recommend it to anyone.

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Kevin Fowler

They have to many fees, add ons, warranty charge, core charge, etc plus the part price too. By the time u add all them extras on top of there steep prices too it's just cheaper and more convenient to buy from eBay who 100% money back guarantees ur purchases for free, or Amazon who is lowest price usually 1 or 2 day shipping and also guarantees ur purchase for free without all the core charges and add ons. And their staff is anything but knowledgeable and professional. They treat u like ur a criminal if u go there to buy their junky worn out parts and then charge top dollar for scrap basically. If u don't treat customers fairly and respectfully then u will lose them. And without satisfied customers u won't sell anything or be in business anymore. To not take these negative reviews seriously is not good way to stay relevant or in business. I have decided that it no longer need the product that lkq has to offer as i can get much better from several other options without the price gouging extras and being treated disrespectfully and unimportant. Too bad it's not like lkq used to be the place To go for budget auto repair parts but those days are long gone. And so am i. Good luck.and. Goodbye.

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Jesse Martinez

Mrs. Bianca provided outstanding assistance to me and my family in finding parts for my Cadillac Escalade. She was incredibly professional and delivered exceptional customer service. She answered all of our questions and truly made the entire experience less stressful. Her helpful and courteous attitude made our first visit to this location both pleasant and memorable. We are very grateful for her support! One recommendation I would make is to provide a direct phone number for this specific location. It was a bit difficult to get in touch by phone, and having a reliable contact number would make things much easier for customers with questions. That said, the in-person service was so outstanding that I would absolutely return again. Overall, a great experience thanks to Mrs. Bianca’s professionalism and support.