LKQ Stockton 95219

E

Edwin&Jeanine Machell

I bought a steering gear box even after I told them on 4x4 it’s a gear box and 2x4 is a rack and pinion they ordered me a rack and pinion anyways and it only have 80k on it so after I figured out they ordered me the wrong thing they had to reorder it but they wouldn’t price match anything they ended up ordering me a gear box with 198k on it at the price I was given and to top it off they don’t tell you that who ever card you use has to pick it up even though my wife has the same last name they wouldn’t let her pick it up Ann is the person who ordered all this and messed it so I had to cancel the order and have my wife call in then when she calls she tells her she has to wait 315 comes around she finally gets thru and tells my wife she has to wait until Monday to get the part and after she says she’s going to cancel the whole thing Ann just hangs up on her! This place is very rude! It’s easier to go else where.

B

Beto Hernandez

we purchase a rebuilt engine, the crank oil seal leak they said that engine came without the seal, that is big lie from them. don't buy engine from them if you do ask them to send it with all picture document it. they are stealing money from customers.just like scamers or worse.

S

Shimr kaur

Worst experience ever by the Staff . These people are Abe of the basturd. Manipulator . I purchased thousands of dollars stuff from here . One of the steps fender same as my truck color was there , some of there staff said to me ASK ALEX he can give this to you . I asked a guy who is Alex LKQ STAFF said I am I requested him that if he can give me this part please and I will pay you what you ask . He put that piece in my truck and charged me 300$ which I gave him cash. Then I called on LKQ to thanks them BILL received my call and started yelling at me . I went to there shop again to clarify this matter . They started talking in Spanish and treating me badly and charged me again 350$ .

I

Iniabasi Ituen

If only I could select 0 star for this organization then that would be the deal. In my first nasty experience with them I ordered a car seat and asked it to be shipped to me in Oakland CA from their Bakersfield office on 5/20/21 instead they shipped my seat to Tennesse in the East coast before they realized their error and shipped to the correct address and delivered on 6/24/21.My second nasty experience is ongoing. I ordered an alternator for my 2012 Honda Accord v6 on 9/14/21 through a lady called Mindy at the Stockton location to be shipped from their Bakersfield location [again]. With today being 9/22/21 I'm yet to get my part [within the same state of California] and yet again this was another case of wrong shipment. I called their Stockton office on 9/21/21 and no one has a clue on how to resolve this issue. They kept saying Mindy would call you but she never did. When I called back today, Mindy promised to have it shipped out same today, give me a call me and hand me the tracking number but she never did.This is a very bitter pill to swallow.Terrible customer service, terrible business ethics! Some companies have no business being in business.

N

Nathan Schied

I called to ask about a part, after they looked it up and didn't have it they said they would get me a recommendation on where else I could look for it, then abruptly hung up the call. I called twice and received the same treatment from 2 people, even after explaining to the second guy what happened the first time. I'm not sure what their problem is.

I

Ian Davis

Relatively fast service considering covid restrictions great pricing on transmission that we got very happy what happened when the Cowboys lost to the Broncos

M

Mack Goose

Terrible terrible terrible customer service.Hang up mid clarifying question.Stay away from this terribly ran company

C

Carlos Grady

Parts are extremely difficult to order when as soon as someone answers your put on hold for 10 mins at a time!! The female that answers is rude and loves to put people on hold at lease 5 to 6 times during call!! So if u don’t have anything else to do but sit on hold give them a call !!!

J

Johnathon Pelletier

Totally lied to us about core charges. Spent a good amount of money, waited 2 1/2 weeks for the motor to show up(was supposed to be a week), and then was told we had 90 days to bring in the core. Brought it in just over 30 days and they wouldn’t take it. I’ll go elsewhere.

G

Gustavo Bautista

Bought used tank and it was contaminated, inlet and out let had debri check before purchase