LKQ Stockton CA 95206

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Cervando Mondragon, Realtor

I’m very disappointed with my experience at LKQ Stockton. I returned an item and have been waiting on my refund, but it has been nothing but a hassle. The process has taken far too long, and every time I reach out, I get little to no help. Customer service has been unresponsive and unprofessional, leaving me frustrated and without resolution. If you’re considering doing business here, be prepared for poor communication and a difficult time getting your money back. Definitely not the kind of service I expected.

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FARIDS Rad Motors LLC

The delivery manager there Billy is the reason to my understanding that lets drivers do what ever they want not make a valid delivery attempt . If they drive by the business and park across than leave means they did their job . Managers like Billy who wont listen to what the customer has to say and are so stuck with thinking they are right and if you dont like it get off the phone attitude is why LKQ has such a bad reputation . Its a nightmare to get a part from them . It's not the reps you order with, it's the delivery driver that gives them a bad rep . Driver going to merced only works for 1 hour before heading back home and never make a delivery to businesses because the driver will get paid regardless if he does his job or not . It's amazing how one can do what ever and no one be able to teller anything ever . This spindle is the last part we will order . If you like to wait for a no show delivery days on a row order LKQ driver will make you wait there for nothing !

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jason bell

I've been a customer for almost 10 years and I have never experienced worst customer service then from this branch. It's to the point where I'm no longer doing business with this company.. Just rude... Selling broken parts and making customers jump through hoops to get help... They don't answer the phone and when they do they just put you on hold into a call queue and make you wait although there's 80 people in their call center.... Every single person in this call center needs to take a class on customer service and basic etiquette...