Luxury Auto Dismantling Inc. 95742

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Cole Sanders

Customer service is very poor and prices are VERY high for an auto dismantler. I reached out to them through email with no response so I tried calling them. I was told I’d get a quote within an hour. Three days later I called back and they hadn’t started my quote. They wanted to sell me a front bumper for $1000.

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PB Fab Sales

The phone staff was very helpful and great to deal with, especially Cory. He made sure the part was in the condition we were looking for, took the time to give honest feedback on the condition and make the whole process smooth. We now call there first for parts and the service has been the same every time !!

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Max Artemenko

Completely lied to me about a fender. I bought a fender with a small dent in the front which we both agreed is okay for a small discount. The sales rep told me other than the dent the fender fits perfectly. When I went home to install it the fitment was so bad. Looks like the whole fender is deformed and distorted. I let the manager know, he told me too bad there’s no refunds, you shouldn’t have trusted our word. Extremely shady business, do not go here, I’m surprised they’re still in business. I will be reporting them to BBB and anywhere else I can for their shady business tactics.

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Barbara Duran

This is not a legitimate business both guys Matt and the other guy working there are liars once they take your money that’s it. Never trust them, you’ll never get your refund or your money back. Charge disputed and working on reporting them to The DMV occupational licensing and other agencies for fraud activity.

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Teddy T

Recently made a purchase here for my Audi Q7 the parts were in immaculate condition and was allowed to view them and inspect them before purchasing definitely appreciate the great customer service as well as prompt service when picking the parts out upon arriving. Will definitely look forward to more business in the future thanks George and the team I will definitely highly recommend them.

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ItsTheHeno

Luxury auto dismantling best place to get the parts I need hands down. I came in for my 2018 s63 sedan and I had a little accident with my driver rear door not only did they have the same color but they had it in pristine condition with the panel and glass everything was in order made it super easy for me to install the front desk are the funniest and best people I’ve talked to and were all a great help with this whole experience

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Hatchit

Shop has been around longer than most here on recycle road. LAD has a Knowledgeable staff and this is a shop that takes care of their customers who return happy in search of more parts for their cars. Ask for Matt if you want top notch accuracy without the lag of uninformed sellers at those other places you regret trying in the past.

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Richard Noriega

Great prices for hard to find parts ! They pull parts much faster than most of the wrecking yards , very helpful !

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Cy BZ

I needed a spare tire for my MB. I went to Luxury auto parts and the owner was very nice and actually he allowed me to try the wheel on my car and if fit I buy and if not no harm done. I find that very accommodating and a good customer relationship. The European car part in the same area didn’t allow me to do that and said no return at all even for a wheel. The Luxury auto parts is great and he has the best customer relationship. I ended up buying from him rather than the European car parts.

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Jonathon Jones

Best call I ever made! Service was fantastic. Dealt with Cory regarding a transfer case for my 2013 GL450 and his communication was clear and prompt. My rating may have started out with perfect timing and availability of the part that I was desperately searching for, but the other 4 Stars is for the great experience, fast shipping, and communication! The part came well packaged (which I'm sure the FedEx driver appreciated as much as I did!!!!). If I ever need a luxury part again, I'm checking with these guys 1st ! Jon Jones of Oregon

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Venus Dyches

Have had the absolutely worse service from this place. I received the part I ordered damaged. Paid $775 for it and it was broke then I call and get the run around for two weeks from Steve since the owner George is out. Never given a call back with an update on replacement part so I order a new one elsewhere. Finally when George comes back he is un willing to rectify the situation at all. He tells me knew the replacement was ordered and on its way like someone would really pay that much twice just because. Then when he didn't get the response he wanted he hung up on me. Really wish I would have read reviews before giving them money. Be wear even if he doesn't have replacement part they will make you wait till it's convenient for them you will get no money or part if they don't have it. Take it from me you are better off looking elsewhere!!!

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Marcos Salas

Super friendly guys definitely a cool spot to get your stuff worked on

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Maria Lopez

Ordered steering knuckle for my Audi. Part looked fine. But the shop couldn't perform the alignment. When I called George regarding the issue, he was professional and sent me out another knuckle. Rushed it out next day air freight! Wow! Excellent customer service!

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Vadim Furmuzan

Somehow they deleted my previous review. Which further confirms my suspicion of the very extremely poor business practice. Came here originally to purchase a part that most of the other shops were out of stock, they were about 50% more than 3 surrounding shops on the same part. The desk representatives have some pretty pathetic customer service skills, not surprised seeing all of the other negative reviews. Hopefully the manager reads some customer opinions, might help the business. Come here as a last resort.

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Gus G

CROOKS!!!! BE WARE!!!! I ordered a door lock pump for a SL500 and when I received it it had been opened and was full of water and rust. They where unable to locate another pump and agreed to refund my money. I thought very nice of them. What they didn't tell me was they where going to charge me for shipping a bad part and deducted $20. VERY RUDE AND UN PROFESSIONAL.

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ThelastofadyingBREED

They sold me 2 bad engines in a row. Then they wanted to charge me 20% restocking fee on 2 bad engines! They said they could give me a 3rd engine and they would give me a labor warranty on the engine if it fails. I asked for the warranty in writing and they wouldnt do that..That being said I bought this engine through another company and the first one I got for LKQ had absolutely no problems, go figure. I am still out 1000's to these crooks. They would refund the money with a 20% restocking fee....WHO RESTOCKS BAD PARTS????

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Rodrigo Tamayo

Very professional with very reasonable pricing if your looking for good parts for foreign vehicles this is defiantly the place to go 👍

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Oscars Automotive

This is the finest parts recycler we have ever worked with, bar none. Corey, Steve and George have tremendous knowledge and consistently provide us with excellent service. Always great to work with.

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Austin Hummel

BUYER BE WARE!!! Spent three months going back and forth with them over an 04 audi allroad automatic transmission. First one had a bad bearing, second had no reverse and the third had a very harsh shift into reverse. I'll give it to them that they stood behind their PARTS (not money back) warranty until I pressed the issue on the third transmission. George and Corey were very accommodating at first but over 50 phone calls never got one returned and had to push every step of the way. I would not and will not be buying from them again. BUYER BE WARE

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Trevon L

Do not go there , I just needed a screw. The guy told me is would be 50 dollars to pull it off . Bad business , not customer friendly

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Jeff Curtis

I this place high marks for helping me to source a hard to find part. They were more than professional in letting me know of another auto house, which did have what I needed. Thanks for taking the time to help, and I wouldn’t hesitate to send my business your way.

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sanu barrie

Great place to buy Mercedes,Audi and RangeRover Part. They have the best price in that Area and they have a Great customer service. The owner George is very helpful and always nice.👍👍👍👍

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Kyle Booker

Stopped by here looking for directions to LKQ, ended up getting brand new parst for a s430 cheaper than LKQ quoted me for the used parts. I will be doing business with them in the future.

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Quintina Taylor

This company sold me broken parts so if you are a female and you're coming up here to look for parts and you don't know what they look like make sure you bring someone because they do not care they do not refund you your money back even though they sold you broken parts in this is literally my third time coming up here so frustrated definitely won't be coming back

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Luiz Orcy

They don’t accept any kind of returns, be careful when you buy from them!!!!!

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Khalid Azamy

They are totally scam and cheater be aware.

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Kory

They are not good business people at all, if you really care to read my review, look me up on yelp

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Haute Auto Group, Inc

Great staff, really know what they are doing. 5 Star

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Ruslan Ruslan

disgusting people, I advise you not to go to them,

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Brad Ruben

Great prices and knowledgeable staff.