M&M Towing 49014

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Rich J

Car decided not to work on I 94. Called AAA and they sent out M&M. Driver was Steve and he was awesome! Took great care not to cause any harm to my classic car. Dropped it off in the garage for me. Now that is skill! Thanks again Steve. I highly recommend M&M.

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Micky Micky

My bikes shifter broke and was unable to ride back home. Called all the other towing companies in battle creek and they all wanted ridiculous prices. Was in a desperate situation and M&M came and got me and my bike. Made it home safe and sound. I want to thank M&M for sending Mike to get me. Mike was an excellent help. Very professional, helpful, and caring for the customer and their property. Mike went the extra mile to make sure my bike was secured for the trip home. Mike deserves a raise. Thanks M&M and lastly thank you Mike you’re the man.

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Vincent Knight

Yes, the gentleman was very nice and very kind, he arrived to pick up my vehicle extremely fast. He was very courteous and polite the entire time that he and I were in contact with each other!

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bizzylizzyb1

My tow driver Michael Terpening was the best. Didn't take long, was polite, accommodating. Recommended me to a shop that had my car fixed by the next day. I wish I could personally thank him for his help

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Lyubomir Drachev

They towed my pick up and destroyed the bed cover. They promised couple of times to come and assess the damage, but never came.

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Jeffrey Watts jr

Not happy at all with this place I recently bought a used transmission from here they advertised that transmission is good parting out this vehicle my mechanic came over and the fluid that's in it is dark burned I just threw 300 down the drain thanks way to go m&m towing

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Cheri Curtis

The staff was very nice & our tow truck driver, Steve, was so over the top helpful, friendly & courteous. He was genuinely concerned for comfort & safety. I highly recommend them.

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Blake Ireland

Terrible back in July my truck got in a accident tried call them so I could get my stuff out of my truck they told me yeah the yard manager will be at the yard at 10:30 then 11 o’clock came around he was still not there called again told me he’s around the corner he’ll be there soon it took him 2 1/2 hours for him to show up and tried charging g me $40 to go into the yard to get my stuff told him I wasn’t paying that since he didn’t show up the time they told me to be there

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John Peterson

They were courteous and showed up 25 minutes after I called. Very reasonable priced. I will only call them in the future. Excellent service

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Lisa Froehlich

Excellent service and fair prices. Would definitely recommend.

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Auditor X

Fast. Easy. Cheap. No hassles and top notch service. I put M&M under "Tow" in my contacts because they will be my go-to from now on.

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Ashley Bazel

Driver was awesome, tried to figure out was wrong with my jeep for me before loading it up. He was very friendly with my kid and even involved him in the process which really made my kid happy. Thank you guys for fast, friendly, and awesome customer service!

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Joyce Anderson

I had to have my car towed in the evening, during the recent snowstorm, after sliding off the road. The young lady who took my call was courteous and had a driver dispatched more quickly than I had anticipated. Thanks!

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Awakening In 2020

We had an 8am doctors appointment Thursday December 29 in Kalamazoo. It was very cold so we started the car to warm it up and when we went back out to leave the doors were locked with keys inside and running. I called AAA gave my membership information and that my Asperger Autistic son would be there waiting for the driver. I received a text from the driver, Craig, stating when he would arrive. I was able to prepare my son and keep him updated. It went smoothly and efficiently. My son said Craig was very nice and helped him shut off the car alarm when it accidentally went off. I appreciate your immediate communication, efficiency of service, and compassion/understanding for my son while you unlocked the car for me. Thank you so much 💐💞💐

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Dishawn Nicholas

Tara was the dispatcher and she was extremely kinda and helpful. Mike showed up to help me unlock my car and was also super friendly and help. Plus the price wasn't the worst.

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Catherine Lilek Price

Popped a tire on I-94 Sunday evening, coming home from a Father's Day get together in Indiana. That was a first for me, so I felt a bit lost (I'm not from from Battle Creek, either, which made it worse). Found them via Google search. The dispatcher was kind and patient with me, especially because I didn't know where exactly I was and he was able to help me figure it out. The driver showed up super quickly and was so kind, immediately making me feel at ease with the whole situation. He was very careful with my car. Sadly, I didn't catch his name, but he was great. I am extremely pleased with the service I received from M&M and would recommend them to anyone in the Battle Creek area who finds themselves needing a tow. Thank-you guys!

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Kevin Davenport

Mike is an outstanding driver that has outstanding customer service and his knowledge of Harley Davidson Trike and how to properly place the tow straps with outstanding results . Mike made sure my wife and I were safe and secure. I would only ask for Mike in the future. Also Tara is an outstanding dispatcher. M&M will be used for future tows if needed.

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Mikayla Hawkins-Wilson

Was the first call of the morning, had to wake the tow driver up and he made it under a half hour later. Very friendly and did an amazing job, thank you Steve!

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michelle Fisher

I had my black F150 towed by them the guys name is Mike. He was really awesome very helpful and went up and beyond to help me. I really appreciate him and would recommend him to anybody pretty awesome guy. Thank you.

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Tina Palmer

Edited 😂😂😂😂😂😂😂 you DID get paid. funny thing is the tire is just fine now went a block down the road and had real mechanics fix it because you guys couldn't and we didn't want you working on it to begin with no one asked you to repair anything or look up parts. You did force us to do the paper and I did say I would call the police shows how big of a hot head you are. You forced us to sign a paper under duress to release our vehicle which is illegal. And the tire put on the car fits it just fine. We literally just bought it for the vehicle. And yes YOU wanted the money for a tow but the second we started calling AAA for a tow y'all was gunghoe about putting the new tire on because you were not about to make that tow money. And no one said we didn't have money we just were not about to pay y'all when we can get it done (tow) for free and can do the work at a shop we trust vs a janky shop like you guys run. oh and how will you tow it if you refuse to put the tire back on or let us pu it back on?😂😂😂😂😂😂😂 😂😂😂😂😂😂😂😂😂😂😂😂😂 We have gone here for years but after our encounter with them today we will never return. We went for a tire issue. This in turn lead to them refusing to put our tire back on and telling us we can't take our vehicle with us due to "liability reasons". They wouldn't even put it on to get it towed out with our insurance covered tows. They essentially wanted us to pay them to fix the problem, looking up prices when we didn't even discuss them doing work on it. They in turn made us write and sign a paper after I told them he can't hold us or our property hostage and I could call law enforcement and then after forcing us to do the paperwork put the tire back on so we could leave their property. SHOPS CAN NOT HOLD YOUR VEHICLE IF YOU DONT OWE ANYTHING!!!!!!! So we were forced to sign a note under duress in order for them to allow us to leave with our property. They wouldn't even allow us to put our own tire back on which is how it came in. I do not recommend this place for any services. Oh and the shop owner blew up on us screaming "YOU'RE PISSING ME OFF!!!" Because we told him we would call law enforcement if he didn't let us leave with our vehicle. Very professional and makes the customer and their kids feel real safe.

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Jennifer Dehn

Exceptional customer service. Keys were locked in my vehicle. When I called, I was told to expect a couple hours wait. Driver showed up within 30 minutes and was super polite and helpful. Super reasonable rate too!

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kelli brophy

It was wonderful! A blessing to have my truck towed by m&m. The best tow truck company around, it beats the other tow companies in Battle creek and even better price wise than who I use in Charlotte, Olivet area. Driver was friendly and manager of m&m went out of their way to accommodate.

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Tina D

Locked my keys inside my vehicle at work, and it was running. After spending 30 minutes on the phone with my stupid insurance company and trying to make use of my roadside assistance, I found these guys. The gentleman that answered the phone was very nice and understanding of my situation and sent someone out to help me in a matter of minutes. Thanks again, I appreciate it and if I ever need help again I will not hesitate to give them a call!

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Frank Babcock

They told me the wait would be an hour and a half. 3 hours later I called to see how much longer and the girl that answered the phone seemed rude. I called McCalisters and they said they would be right there and were.

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Brandi Caldwell

These guys are AWESOME .We had just purchased a boat, only to find out the wheel baring on the trailer was bad. Need less to say they showed up on time and our guy was SO VERY polite. Would totally use again abd recommend to everyone I know. THANK YOU GUYS SO MUCH!!!!💜💜

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Mary

25 min after I hung up the phone, he was here. 30 bucks cheaper than any other place around and the driver was super friendly. I hope I don't need a tow again, but if I do...they'll be the first ones that I call.

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Angie Jacobs

Can't say enough good things! Called in a panic and they were able to get Steve out to us within 30 minutes! Our camper blew a tire on 69 and we limped into a park and ride. Roadside assistance assistance was no help. I googled and found M&M. Thank you for saving the day (and trip!) was

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James Walterhouse

I've known this company for many years. Of all their drivers I always recommend Steve Ashba to my friends as a driver I've known the longest and respect the most. But I am biased since he worked with my cousin Arnie from Tekonsha years ago.

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Tiffany Vroman

I didnt catch his name but he arrived within 20 minutes and was very nice and helpful. He looked it over and gave us some info on what could be wrong with it. And it was so much cheaper than other companys I called. Would recommend their business and definatly use them again.

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ItzaĢthangBaby

Awesome people! Thanks for the help earlier!