Our transmission went out on our truck so we bought one from here. We were told 2 to 3 days to get it 27 mins to the shop! We paid 200 and bought it on a monday and still wasn't there on a Friday so I called and texted and no one checked on it. It took till the following Monday to arrive which put our installation later so we're still without a truck 2 weeks later. If you live close enough drive to go get it. They don't care about thier customers! I should have been offered a refund on the delivery but they offered nothing

Best experience I've had finding used parts for a car. The prices are reasonable and Albert, especially, was quick and efficient with finding the car model and part I needed *and* pulled it for me in no time. I was literally in-and-out in under 20 minutes. I would highly recommend this place to anyone.

Good place for used parts. I do business with them often

Wouldn't send pictures of needed part and promised better quality than part actually was, bad quality, bad customer service.

Worst customer service and from a supposed manager / owner EXTREMELY condescending and dismissive. I would never spend a penny here.

Beware of poor customer service. I am extremely upset at the treatment my brother received here. I truly believe that customer service is the backbone of any customer facing business. Anyone can sale a product, what sets you apart is the customer experience you provide. When I hear that a representative refers to their patron in a profane, derogatory, sexist word “why you’re being a p....?” I can’t even finish that statement. I’m mortified at the fact that language and behavior like that is permitted when addressing customers.I was with my brother when he called twice earlier in the day to see if he could come by later in the afternoon and pick a specific part up and during both calls, the representative said yes, come by later and we’ll pull it for you, not providing any pertinent policy information around pick up hours. My brother came over an hour before closing time (3:45 pm), and when he made his request, the representative said that the guys in the yard couldn’t pull the part out and refused to call the supervisor when my brother requested. Nor did they provide the supervisor’s contact information. After my brother’s attempt to escalate the situation to a supervisor, the employee reacted by escalating the situation to an uncomfortable situation which included the representative using profane, sexist, derogatory words at my brother, his own customer.

They claim the parts come off of working vehicles but i exchanged my computer box twice and still didn't work. I had to wind up buying it new. I wasted $125. I will never by anything from them again. Its just best to buy it new and be done

If I could post a lower score than a one I would. This is a very dishonest poor staff of employees I had ever done business with. They constantly lied to me after I had to make repeated calls to find a shipment date and an eta. They never followed up with my order and THEY ended up canceling IT.

ABSOLUTE WORST SERVICE EVER DO NOT RECOMMEND TO ANYONE. I spoke to their sales rep regarding a part that was posted online for $50 he confirmed the part was valued at $50 i asked if he could verify that the part was functional and when he contacted me back he wanted to charge me $250 plus i had to arrange shipping. These people do not care about their business or customers they just want to get as much money from you as possible. Do not let this greedy business pull one over on you like they attempted with me

This place is too expensive. Trying to sell me a transmission of 100 and something miles for $800 when next-door they have one for 550 and about the same amount of miles on the transmission. Be careful with them