Middle of the road yard, prices were good, yard was a mess, very filthy office, no extra charge for credit card over the phone, description of parts wasn't the best. If you want painted pody parts I suggest you look at them before purchasing if your can, mine were in worse shape than described even after very specifically asking about paint condition. Also, can be very difficult to get ahold of the office over the phone.

My daughter boyfriend got an alternator from them for her daughter wasn't any good try to get it replace

Sold me a perfectly good car battery for 20 bucks, the auto parts stores wanted 200 bucks! Great deals and will sell it too you through the front window!!

All I am going to say is I was treated good and enjoyed working with them on my junking of a auto

Purchased a rear differential for a 2013 rogue on 12/3/18 and had it shipped to me at a cost of $362.38 after been reassured that theirs had been tested and was definitely good.I finally got the chance to get it installed today 1/9/19 so roughly a month and 6 days. upon inspection, before install, I noticed that the diff was not only noisy but also felt like it was binding when turning by hand. i called them before installation and again was reassured that it had been tested.Absolute lie!! After installing(nightmare!!) I drained the little bit of remaining fluid out before re-fill and watched a chunk of something come out with it. was able to blow several chunks of what appear to be diff teeth out with an air hose afterwards. 7 or so hours to install, i go for a drive and and sure enough the diff is busted internally, binding,grinding,etc was informed that because it was over 30 days i was stuck with it! Never again! CROOKS!! This review will be deleted as soon as they step up to the plate and do the right thing. issue my refund!!

called to see if they had a part, rude, no customer service skills, just hung up phone.

Not willing to $ match & difficult staff. I purchased a jack $16 with my tap&go on cell phone, jack was used old most likely sitting for years; then found that's how much jack cost new.Went back next day asking if they'd price match or lower, they're unwilling to budge. I asked, how could they justify charging same price for an rusty old used jack sitting for years?Decided to make another purchase, this time they refused to accept my samsung pay! She said "I'm uncomfortable using that form of pay". I mentioned that's how I paid yesterday, she agreed but stated she wouldn't accept this form of payment, that it made her uncomfortable. I asked, "how does it make you uncomfortable? Do you think the payment isn't going through? That the company isn't getting the money?" She said "no we got the money". I asked, how is it you took samsung pay yesterday but you won't today? She said "that's not what we got the machine for, credit card only". I just paid in cash.No reason to be so difficult. What if I made a major purchase in the thousands? You'd refuse all that money only because I'm paying with my phone? Not very wise, pride comes before a crash.

Terrible customer service. Gave me complete run around. Go to Rockford Auto Parts totally professional!

They always go above and beyond making sure we are taken care of !