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Neal Auto Parts POWERED BY FENIX PARTS 61604

Junk Yard
3.7
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(30)
Phone:
+1 309-673-7404
Location:
USA, Illinois, Peoria, Peoria
Address:
3407 W Farmington Rd, Peoria, IL (Zipcode: 61604)
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Fenix Parts, is a leading provider of automotive products. We specialize in Recycled Original Equipment, Getting the parts you need and the prices you want! With our network of locations throughout the US we have access to more parts, getting you back on the road quicker.

Neal Auto Parts POWERED BY FENIX PARTS JunkYard Reviews

3.7 stars based on 30 reviews
  • O
    Ortaivie Nlandu
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    HORRIBLE CUSTOMER SERVICE. Sent me the wrong window and made me drive an hour to leave empty handed FOUR TIMES even though I called every time become going. Worker yelled at me because I came to pick up my window one minute after closing even though I called and told them I was on the way and they said they’d wait for me. Finally gave me the window WITH NO BUBBLE WRAP and it was SOO DIRTY. 10/10 would NOT recommend. Everyone there is so rude and not trustworthy at all! Save your time and money, go elsewhere!

  • D
    Daniel Nail
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    They tell you one price on the phone then they want to almost double it when you come to pay for it. I will never do business with Neals ever again. Since they got bought out they want to complete crap. Told $90 for a AC compressor for my 08 Dodge truck. Come to pay for it and it is now $190 almost. I am in the process of filing a complaint with the BBB over this as well. It is a shame that a local business got bought out by people that are not local and now they are doing underhanded business. If you tell a customer a price on the phone then wait for them to come in and tell them a price that is more than double. To me that is underhanded business.

  • A
    Ali Hayat
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    Sadly i have to give them 1 star just so i can share my experience because they dont even deserve that, these guys have NO idea what they are doing or selling, bought a part from Lance while discussing the same picture on parts list he sends me a wrong one, week later we discuss it again i email him a picture of mine alongside the one he sends me, guess what week later i get another wrong part! Never ever will buy from Neal Auto Parts and you should stay away too if you think your time and money has any value. UPDATE: THEY ARE MISLEADING THE READERS. Sent wrong part TWICE and then was told with an attitude to return it for refund. I have attached the pictures for reference. Wasted 14 days with these guys.

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