Paul's Auto Yard IN 46410

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dj big boy

Jordan at the Merrillville location's matter of fact all of them are very professional and helpful and as for me that where i bought my SUV from keep up with the good work

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Marcy

On Tuesday, 9-16-25 I called Paul's to inquire about a manual transmission for a Honda Civic that I had seen online. I was told that it was $300 with an additional $125 if it was removed by Paul's. I told the gentleman that I would not be able to come out until Friday 9-19-25. He was pretty sure it would still be there since it was a manual transmission. On Friday, I went to Paul's with a mechanic friend. I told the man behind the counter why I was there and he said he didn't believe they had any manual transmission Hondas. I explained the earlier phone call. He looked up the information in their computer and still said no manual tranny. My friend asked if we could still go out in the yard to look around and that is what we did. We found the car I had seen online and it was the manual tranny. We went back to the counter and told the employee. I asked to confirm the price and he said it was $800. What? That's not what I was told on the phone. Then he went to talk to someone in a back room and returned with a $175 price. I then inquired again about having Paul's remove the part. I was told it was $125 but if it was removed and turned out to be cracked or bad in some way the $125 would not be returned. I understood this. Someone spent time and sweat working on the removal. I asked how long it would be. He said there was a couple of customers ahead of me and it wouldn't be until later that day. I went home. At about 4pm I got a phone call from Paul's. The employee had walked out to the car to remove the part and claimed it had holes in it. My mechanic friend did not see any holes but ok. So the employee did not do anything to the car. Did not even turn a wrench. Walked 50 yards from the office, had a look and went back. And they insist on keeping the $125 I gave them to remove a part. They offered to look at other Paul's locations to find a transmission, but they didn't even know they had this one. Obviously, their computer inventory is not accurate or kept up to date. I just think it is ridiculous for them to not return my money when they didn't perform the service.

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Yeremi maikol Marchan castillo

These people are crazy. Today I went to buy a damaged engine to repair it, and it turns out they wanted to sell it to me for $1,850. They want to make money at the expense of others… And I think the owner or some supervisor at Paul's Aunt Parts should be there, since there are many who want to take advantage and make extra money for themselves.