Pick a Part South LLC VA 22407

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Cameron Hulse

Having gone to a few “U-Pull” locations in the midwest area, I expected this location to be no different than the others I had experienced. I learned quite quickly that this was not the case. This company does not make it clear that they restrict the vehicles you can access to pull parts from. They do state that rows 900-999 are not U-Pick, but nothing about the starting rows also being restricted is detailed on their website. Imagine my surprise when I asked for directions to rows 4-6, where their inventory showed the exact models I wanted to see, only to be told I could not access that area? I was told I needed to see a salesman in the office and upon entering the office I encountered a salesman who seemed less than enthused that I had come in. Upon sending me to a model they had in an accessible area (back of their lot), I found the car completely bombed out with nothing usable for what I was looking for. At this point I departed for my journey home as I was traveling from out of state and no longer had the time nor the patience to wait for someone else to pull a part for me that I specifically brought tools for. I could have just as easily done that from my home and had it shipped as there are HUNDREDS of other companies that offer such a service. This company’s setup defeats the purpose of what a U-Pull is designed for. If your going to limit access to certain vehicles it should be made much more clear or don’t list the cars in your inventory as available for U-Pick. I am glad that I’m only out $2 and an hour of my time. If ever traveling again to VA and on a parts hunt, I will be actively avoiding this company no matter which location of theirs it may be.

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ellwood olivis

They have prices for parts listed on line but when you call they don’t answer the phone. They are using a text system and then they charge you a different price other than what’s posted online. I have went to this yard plenty of times in the past and it’s always been ran poorly. The cars are to close together. The yard is a mud pit and very dangerous to walk thru after a rain. The staff treats you like you owe them something. I won’t be going back to this place for anything.

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Constance Gonzales

Jorge T. Was great. He was patient with me to figure out what i needed, then found the exact parts i needed and stayed in constant communication with me until all the parts were found. I highly recommend going there for your auto-parts needs.