Pick-n-Pull CA 95928

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Isaiah

I come here alot. I bought these shocks and they ended up being bad. They have numbers on them but they cant refund them without a reciept. Just posting on here to let people know you will not get store credit. It was a 30 dollar lesson for me which is cheap. If you get something high dollar like an engine make sure you save. The. Reciept.

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Jacklyn Smith

We went the other day to drop off old parts that we not longer needed. The lady at the desk was nice but there is one guy that is just rude. This was our first time going to their shop and he gave limited instructions on what we needed to do other than “wait for that truck”. I mistakenly went on the wrong side of the building thinking that it would wrap around and he came walking out to hound on us. I apologized and told him I thought it wrapped around and he still was getting mad. It was finally our turn to drop off our parts and when I drove in, a helpful employee let me know that I would have to drive in, turn around, and back up. While he was giving me the instructions, the same rude employee was standing there with his arms crossed giving me a dirty look. If you go here, be prepared for unhelpful service and watch out for the guy with the goatee that stands around. Guy needs to learn some customer service skills.

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Terri Fernandez

I went there to get a steel rim for my car for a spare and there was an old used tire on it that held air so I ask how much and they said 55.00! The guy wanted more for the tire than for the tires on the rack. And for parts that they’re basicly going to throw away. The guy had attitude from the beginning. Tried to reason that it doesn’t make sense to sell something that you will probably throw away. Instead of selling it for 30-35 bucks which is more than fair, he wouldn’t accept anything less than 55, and kept spewing its out policy. Ask to speak to the manager who immediately came in with an attitude. Was rude, dismissive and very unprofessional. I own 4 old cars and could’ve brought in a lot of business. And told them so. It didn’t seem to matter. I hope the owner reads these reviews and realizes the people he’s chosen to hire is losing business for him. I’ve been to a few pic n pulls and have always got good service, but this place is the worst. Retrain or hire some new people. Would not recommend this place to anyone. Pic n pull is for ppl who can’t afford to take their car to a shop. A cheap way to maintain their cars. This place just price gouges and defeats the purpose. I’ll be driving to Sacramento to avoid this place.