Pull-A-Part SC 29203

S

Shawn Bell

Subject: Formal Complaint Regarding Unfair Treatment and Wrongful Ban To Whom It May Concern, I am writing to formally express my frustration and disappointment regarding the treatment I have recently received at Pull-A-Part. I have always conducted myself with professionalism and respect, yet I now find myself unfairly accused and banned from the store without cause. Manager Matt accused me of threatening him, which is a complete fabrication. I want to make it very clear that I have never threatened him or anyone else. I have several customers and staff members who witnessed the situation and can confirm that I did nothing wrong. For him to make such a serious false accusation against me is not only unfair but also damaging to my reputation and character. I have always gone above and beyond to be helpful. Anytime Manager Matt calls me, I immediately stop what I am doing to pull parts, assist customers, or even bring customers directly to him. I have never refused to help; instead, I have shown consistent cooperation and support, both for the store and the community. I have built relationships with staff and customers alike, and I take pride in the fact that many people know me as someone who is willing to help and make the Pull-A-Part experience better. To be treated in this manner after my history of cooperation is deeply hurtful and unjust. It feels as though my good deeds and willingness to support both customers and staff have been completely disregarded. I have contributed positively to the community and to Pull-A-Part, and I do not believe it is right for me to be banned over a false claim without a proper and fair investigation. All I am asking for is fairness and the opportunity to be heard. I respectfully request that this matter be reviewed at the corporate level, with full consideration of the witnesses who can verify the truth of what happened. I believe I deserve the chance to clear my name and to continue being a valued and supportive part of the Pull-A-Part community. Thank you for your time and for giving this serious matter your attention.

N

Natasha-Rose Frick

Yesterday was my 1st time coming here The lil Mexican lady at the entrance register had a nasty attitude for that to b my first time shopping wid them. But I realized she got nasty bc im a female the males she was generous & playful. But over all I went to the car got my part & when we were leaving the lady at the exit register was sooo great & helpful.

S

Sky Ruff

Really like the way they do things here. I'm here a couple times a month pulling something for one of my projects, and I always have good interactions with the staff, they always have reasonable prices. Best junkyard I ever been to I reckon, I'm glad I live near it.