Quality Auto Repair & Towing, Inc. 68046

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Kent Keller

Blew a tire on Highway 34 right at the Nebraska/Iowa border...without a spare. I called a few tow shops and because I have a lowered car, couldn't really help. Finally I got a recommendation from a shop to call Quality and I'm glad I did. They got me someone within the hour. I'm terrible with names. But super nice guy, took care to not damage my car, and unloaded it just as gingerly. Really appreciate Quality Auto Repair & Towing for helping out. Hopefully I never have to use them again! But if I have to get another tow...it'll be these guys for sure

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John Orr

I highly recommend Quality Towing. Our daughter was traveling on I-80 from Lincoln to Omaha for work. I assume a loose load traveling ahead of her lost a wheelchair. The vehicle ahead of her had collided with it, and continued driving. The wheelchair debris (one of the large wheels) was lodged under her car. We contacted Quality Towing and the friendly gentleman on the phone sent the tow very quickly. They arrived within minutes of the call, lifted our daughters car removed the debris and waited for her to safely merge back with traffic onto the busy I-80 flow. As a worried parent, I was so relieved she safely continued down the road. I contacted the tow company to take care of the charge, and I was told there wasn't anything due. The gentleman on the phone said, the owner had made that decision not to charge us for that. WOW! Excellent customer interaction, and service. I felt the least I could do was write them a good review. Thank you Quality Towing!

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clarence barker

Exceptional Service for My Prized Corvette! When my beloved C-6 convertible Corvette needed towing, I was understandably anxious. But Quality Towing turned a potentially stressful situation into a seamless experience! From the moment I called, their professionalism shone through. The dispatcher was friendly and reassuring, immediately putting me at ease. What impressed me most was their lightning-fast response time - within minutes, a tow truck was at my location. The tow truck operator was not just skilled, but also a true car enthusiast. He understood the value of my Corvette and treated it with the utmost care. I watched in awe as he expertly secured my car, ensuring not a scratch would mar its pristine finish. Throughout the process, the operator was incredibly friendly, explaining each step and answering all my questions. His knowledge about handling high-performance vehicles was evident, which further calmed my nerves. Perhaps the most pleasant surprise came when I received the bill. Given the exceptional service and the specialized care required for a vehicle like mine, I expected a hefty charge. However, Quality Towing's pricing was remarkably reasonable! If you ever find yourself in need of a tow, especially for a high-value vehicle, look no further than Quality Towing. They've earned my trust and my highest recommendation!

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Angela

Chance towed my semi and trailer for me. About 1700 lbs shy of being 80k. This wasnt an issue for him at all! He was excellent, friendly, and very skilled. He doesn't take short cuts, he's safe, and professional. Quality actually had no trucks available when i called, due to flooding and containers washing into a bridge, but he sent Chance, who was already on his way to another job. Very skilled driver. Will definitely keep their number for future needs! I am super grateful for Quality and Chance. Yall guys get it done. Thank you!! -Angela, Billor, #1071

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Kim Johnson

My cv joint broke in a parking lot at night. Quality towing got to me quickly. The gentleman was so nice and friendly. I highly recommend them!

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Rich J

My diesel pusher motorhome was stranded on a berm on I 80 in Omaha. I have a policy that i pay for that covers towing. They called Quality Auto Repair and Towing. I got a call asking me about the coach's specifics and they said that they would be out within a half an hour. They were. Two monster trucks arrived. (Two beautiful works of mechanical art BTW....I'm a motorhead) The two gentleman proceed to hook the coach and removed the driveshaft appropriately. These guys are definitley pros. I followed them to the repair facility and the move was smooth. I have heard horror stories from friends about having these big motorhomes towed and my experience was just the opposite. I highly recommend calling them for your needs. Thanks again for your help!

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Cory Wilson

Always great help and good prices. Take great care of the cars they pick up. Can even accommodate lowered cars. Highly recommend.

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Samantha Stephens

Amazing service! Customer service was outstanding! My vehicle randomly died on me and they quoted me est. 60 mins, 30 mins later my vehicle is hooked and we are headed to the repair shop! The owner himself thought how hot it must be waiting outside in 100 degree weather and with all his employees busy he came to the rescue! I highly recommend using this company when in need!

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Mele Penitani

Was having trouble with my vehicle and needed to get it towed into the dealership. I was waiting for my roadside assistance from insurance to go through, but after waiting for so long - I went ahead and gave quality auto a call and they were incredibly friendly and fast. Ernesto came to tow my vehicle and he is hands down the nicest person I’ve ever met! He was so incredibly gentle with the car and showed me everything he was doing, while alap educating me. Definitely learned a lot of new things about towing vehicles. When we got to the dealership, he made sure to test the battery himself - to see if that were the problem, so to save me from having to spend a lot at the dealership. When we figured out the problem was the battery, he made sure that the guys at the dealership were going to take care of me and gave me some pointers on what to look out for. He made a stressful situation a lot more manageable. Definitely 100000% recommend! And will ALWAYS recommend them if anyone is in a pinch! Thank you Ernesto and quality auto repair and towing for all of your help! You guys are the best!

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Sam Smith

My family and I were stranded in Omaha, Nebraska after an oil change company and another town left a double gasket on or oil filter. my wife is a coach of my son. The soccer team was not gonna be able to make the game. Chane who usually operates the heavy equipment changed his truck to come help us. Shane told me to oil change place sat and waited for them to be able to change my oil and instead of just dropping the truck off and having me or the oil change Push the truck Into the station. The oil change place did not have my oil filter and Shane then drove me to get an Oil filter for my truck. the first place did not have my oil filter and he took me to the next parts shop. Really appreciated the help! This is a great towing company highly recommend!!

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Jenny Micek

Once again, Quality Towing came to my rescue! I was sooo stressed out, and they came through for me. Came quickly to get my car, and take it to the dealership. Thanks to Brad and the tow truck driver!

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yuhgurlanaa S

Helped me get my Tesla to a charging station when it hit 0mi truly appreciate them. Super fast and great workers. Great service 10/10 would definitely recommend if needed a tow truck. Thanks for all you do. Keep up the great work!

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Emily

We needed a tow and had called several companies that were closed, we called Quality and help was out to us within the hour. Rodney was awesome and we are so thankful he was able to help. Will use Quality towing in the future if needed for sure!! Thanks again, Rodney!

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Nadine Freshman

I unfortunately had a car accident what required a tow. Quality towing was recommended by the dealership where I purchased the car. When the police officer asked who I had called for the tow, the Officer said, ‘they’re solid they won’t be long.’ When the tow driver, Anthony, arrived at the scene, he was very professional and quickly got my car loaded up. As an elderly woman I was rather unnerved by the whole event. I started having a meltdown (crying, shaking, etc). I’m not sure why but I asked Anthony if he could hug me. He was so very sweet and gave me an big old bear hug. What a guy! That’s service above and beyond just a tow. I would highly recommend Quality Towing, not only for their quick response but for the exceptional understanding of this employee to alleviate my fears. Kudos!

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Matt R

My daughter's car broke a ball joint and CV axle in the parking lot of our local high school. She was blocking traffic and so speed was important. Chance showed up within 10-20 minutes of calling, which was awesome. He was professional and recommended an auto shop for us to get the car fixed.

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Erin Pedersen

Shout to Steven and his towing services. Fast and friendly. Would recommend highly!

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Justin Kelley

I broke down on I-80 a couple of weeks ago around 1am so I started calling wrecker services closest to me and after calling multiple companies that didn't answer or said couldn't go. Quality answered immediately said could be there in approximately 25 minutes and they did show up in a nice clean rollback, loaded up my vehicle quickly and I was very happy to get off the side of the interstate. I WOULD DEFINITELY RECOMMEND!

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Arbor Towing

They took very good care of my motorcycle 🏍. Very punctual, competent and professional. I would highly recommend quality

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Arturo Andrade Jr

Ernesto was great to work with. Picked up our vehicle near Fremont and brought it back to our place in Omaha in a timely manner. He was very professional and kept us up to date on where he was and when we could expect him. Great service!

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Margaret Hartman

Best experience ever. Was picked up promptly by Ernesto and his son, they were very kind, helpful, and extremely accommodating. You can tell that they care not only about their work, but have compassion for their customer's well-being. I would definitely recommend! (Red Excursion, Jan 4, 2023)

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Sam Nahriri

My wife was in a car accident last week and this company was called to tow the car. The guys were very careful with the car and were very helpful when I went to their office later on to have them to tow the car to a body shop.

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Joe Brown

Reasonable price, knowledgeable driver, good man. What more could I say? Recommend any day, any time. Chance was the driver. A man's man if I ever met one. Thanks

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Sara

In my hour of need, I turned to Google for help finding a tow service when my insurance "emergency assistance" let me down. Quality had rave reviews, so I dialed with fingers crossed, and am I ever glad I did. The phone was answered quickly, and my beloved Tucson was soon rescued from her cold place on the side of I-80 and delivered without incident to the dealership. If your vehicle ever decides to go derelict in its duty, do not hesitate to call Quality Towing. You won't be sorry.

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Gavin Vandervort

Very nice people on the phone, they came quick, and they were very professional. Trent loaded my truck easily and he was able to drop it off quick. Definitely recommend.

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Doris Butcher

I just can't say enough good things about the experiences I have had with this company. They have always been people of integrity and quality. Thank you!

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Christine Martinez

So my car stalled and I needed a tow. I called Quality Towing and the gentleman that answered the phone was so friendly and empathetic. He took down all of my information and was very thorough. A young man named Paul was the gentleman that actually hooked it up and delivered it. I’m having my mobile mechanic work on it this weekend and Paul was nice enough to put it in the garage. Your kindness is greatly appreciated! I’m FOREVER GRATEFUL!!! I definitely recommend calling Quality Towing the next time you’re in a jam.

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Lesia Atkins

We needed a tow for a 2nd time after using a different questionable service yesterday. The difference is night and day. Couldn't say enough about the professionalism and personalization of this service! "Chance" the best guy ever! Friendly, professional, and courteous! Seemed like family. He knew exactly what he was doing. Thanks for your help in our time of need.

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Patricia Cottrell

We have used Quality several times with great results. Today we got top notch service from Ernesto. He went above and beyond to clean our battery terminals, jumped us and got us on the road again. He gave us great advice in what to do next and was so very plesant. I highly recommend them.

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Sandy R

Ernesto is the best. Thanks for coming to the Old Market on a Saturday and helping us out. 100 degree day is never ideal for a car not starting, but he was super kind and relaxed about getting us up and going. We really appreciate you and Thank you for coming to help.

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Michelle

Today I had a tow. Unfortunate 1st time tow experience but great experience. My insurance Agent from American Family gave me the referral. Typically tow stories you may hear are frightening long wait times. Nope, not my experience with Chance. Super quick with the hook up. He pulled up and was setting up and finished before you knew it. The wait time for him to come was quick. This was a great experience. Staff seems friendly from the start of call request, tow hook up and ride to destination. Chance said he has a great boss who takes care of them all..as I gathered from walkie talk/requests. Thank for the help today!! Fabulous customer service who cares for customers and making them comfortable. Thanks Chance.