R P's Heavy Duty Towing 79403

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Amy Patton

On February 10, 2025, a tow truck from R P’S Heavy Duty Towing, under the leadership of Joni Yardley, entered our property. Instead of using the designated driveway or a nearby side street for maneuvering, the driver recklessly chose to drive through the grass simply because it was easier. At no point did they check the area or assess what they were driving over before proceeding with their 18-wheeler tow truck. As a result, the driver ran over and destroyed the irrigation system, including a large valve box that controlled both the irrigation and well for the entire 2-acre property. This careless decision left the property without water for an entire week, creating major disruptions and requiring costly repairs. We immediately contacted the driver, who admitted fault and stated he would inform the owner, but no one from the company ever reached out. After multiple attempts, we were finally able to speak with Joni Yardley, but instead of taking responsibility, she refused to engage in a professional resolution and directed us to contact her lawyer. Witnesses include a licensed plumber who was on-site replacing a water heater, two additional adults who saw the damage firsthand, and another contractor present at the time. We also have clear video footage from multiple angles documenting the driver’s actions from the moment they entered the property until they left. A professional driver should have taken basic precautions, such as walking the area to check for underground infrastructure and ensuring a safe route, yet they failed to do so. Instead, the driver’s reckless shortcut caused significant damage and financial loss. The destruction of the irrigation system and well valve box resulted in an entire week without water, requiring emergency repairs and additional costs. Despite providing R P’S Heavy Duty Towing with video evidence, photos, and an invoice for the necessary repairs, Joni Yardley refused to acknowledge responsibility, forcing us to escalate the matter.

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Daniel Lee

I went through Hagerty insurance for my classic that blew a wheel bearing at 70mph on 1585 East in pitch darkness. Damn if it was only 1900 when it happened. However, by 2200 I was in the motel 40 miles away and checked in. Super super professional, I can’t remember the name of the driver because I had been on the road 8 hours straight at that point and could barely remember mine. Anyways, no hurt, harm, or danger came upon me or my passenger, an 80 lb Dobermann. The driver was a former marine and you can defo see the work ethic in that. If I ever break down again near Lubbock, I want Hagerty to continue this contract.

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Whitney Watkins

Mr Twan is awesome! He came out and tried to jump my truck which has a dead battery, let me know I needed to be towed to get a new battery and he was able to come back when I got off work to make sure I got taken care of. He is knowledgeable, fast and does great work.. I highly recommend this company and Mr Twan!