R P's Heavy Duty Towing 79403

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John Cummings

AAA dispatched this company to tow us from Post back to Lubbock on a Sunday afternoon. Tommy was there fast. He was highly professional and courteous the entire time. He insisted on pulling my car out the hard way rather than risk any engine damage by trying to drive my car to an easier spot. He got my family and me safely back to Lubbock and helped us with the after-hours drop box at the shop. Highly recommended.

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Cy Egbenoma

Tommy came out and helped me at about 10 pm. He came out in and timely manner and he was very nice and educated me on what was wrong with car. He even helped referred me to a mechanic. I highly recommend!

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Amy Patton

On February 10, 2025, a tow truck from R P’S Heavy Duty Towing, under the leadership of Joni Yardley, entered our property. Instead of using the designated driveway or a nearby side street for maneuvering, the driver recklessly chose to drive through the grass simply because it was easier. At no point did they check the area or assess what they were driving over before proceeding with their 18-wheeler tow truck. As a result, the driver ran over and destroyed the irrigation system, including a large valve box that controlled both the irrigation and well for the entire 2-acre property. This careless decision left the property without water for an entire week, creating major disruptions and requiring costly repairs. We immediately contacted the driver, who admitted fault and stated he would inform the owner, but no one from the company ever reached out. After multiple attempts, we were finally able to speak with Joni Yardley, but instead of taking responsibility, she refused to engage in a professional resolution and directed us to contact her lawyer. Witnesses include a licensed plumber who was on-site replacing a water heater, two additional adults who saw the damage firsthand, and another contractor present at the time. We also have clear video footage from multiple angles documenting the driver’s actions from the moment they entered the property until they left. A professional driver should have taken basic precautions, such as walking the area to check for underground infrastructure and ensuring a safe route, yet they failed to do so. Instead, the driver’s reckless shortcut caused significant damage and financial loss. The destruction of the irrigation system and well valve box resulted in an entire week without water, requiring emergency repairs and additional costs. Despite providing R P’S Heavy Duty Towing with video evidence, photos, and an invoice for the necessary repairs, Joni Yardley refused to acknowledge responsibility, forcing us to escalate the matter.