R & R Towing LTD 23224

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Gerald Haston

Ray and AJ have been in business a long time. Fast service and fair prices. They are worth calling. Thank you 😊.

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JayGetsREAL804

Ray was on time, communicated thoroughly and did exactly what he said he was going to do. We had a agreement and he stuck to it. Got rid of my junk car with no hassle. Thanks Ray! And the tow truck driver was cool and easy to interact with. I recommend if needed.

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Jackson Briles

I didn't have my registration or title for my junk Jeep. However, they helped me get rid of it. They paid me some cash and were professional. Thanks, Joe, for helping me out!

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Cyndee Hubbard

Russell was very nice and explained everything very well on the phone about selling my junk car.He was very accommodating as i was not located where the vehicle had died, and they had to work around my availability. The driver came to get my vehicle as requested, on time and very pleasant. The whole thing was easy and professional. 10/10 would use again!

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Kenyatta Sears

Absolutely amazing experience. Ray was quick, fast, and polite about the entire process. I did not know anything about junking cars but he helped me out a lot. Ray told me what time he would come and he was here on time, I didn't have to wait around for him. He was quick, reliable, and friendly. He was completely professional about it and showed his removal license and everything. He also told me what he intended to do with the car. He paid me exactly what he told me he would. I will recommend R&R Towing to all my friends.

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Karina Roman

Ray is a really great guy. He came out the same day I called him, and paid exactly what we had agreed upon over the phone for my old car. He was quick and very polite, talked me through the entire process which was very short. I would definitely recommend R&R Towing to anyone trying to get rid of a car. Great customer service and just an overall good experience. If I ever need a car taken care of again, he would be my first choice!

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Adam Westbury

Ray was one of the nicest people I've met. His cute little dog Ringo was just as friendly! Ray gave me excellent information as far as how to go about the process properly and even helped me understand the pricing. I would recommend R & R towing to anyone before any other company in Richmond. When you come across a business that is run fairly and honestly in an environment when it's so easy to cut corners... that is rare! Thanks for all the help Ray!

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Adrienne

From the moment someone answered the phone up to the time of my car being towed away, I experience excellent customer service! Ray took his time in explaining the process of getting rid of my old Honda and provided me with a time frame for pick up. Paul, the tow truck driver, was manner able and just as excellent in his customer service. He even got to my home quicker than promised. I highly recommend this company!

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A- Aron

Great guy, great service, great experience. Ray picked up my beat up Mazda Protege for salvage today and there was absolutely no hassle. He was a super professional and even took the time to explain why it is critical that you sell your salvaged car to a licensed removal service. Ray is very personable and we enjoyed meeting and talking with him. I will definitely recommend R&R Towing to all my friends and coworkers.

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Sankaya Hall

I called R&R to inquire about recycling a car and spoke with Ray. Although I didn't end up doing business with them, Ray was still super helpful and friendly. He gave some excellent advise about my situation and suggested that I go another route. Will definitely use R&R if I'm ever in Richmond and need towing services!

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Kelly Cheeks

I called R & R towing wanting to junk my car. I was treated with kindness and respect. Ray educated me on the laws in Virginia and showed me his license to be able to remove my vehicle for me. He was very nice and pleasant. He wasn't looking to "scam" me in no way. It pays to do things the right and honest way. I would definitely recommend him if you are looking to get rid of your junk car. Thanks Ray!

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N Perry

I highly recommend R&R Towing for getting rid of junked cars. Professional, prompt, efficient, and polite. Ray was especially helpful over the phone and throughout the stages of transaction. Paul, the tow truck driver, was equally helpful in completing all the necessary paperwork before he skillfully loaded both of our junked cars on a well-maintained flatbed truck. Both men helped ease the process of a first-time event for us. They are professionals who genuinely seem to enjoy their job and respect their customers.

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Robert Billings

I just would like to comment on the quality of service. I have a background in Customer Service and can speak from experience. In the process of doing my due diligence for searching online I called R&R towing. Ray"s tone of voice was personable and engaging. He put me on a brief hold but came right back to the call and explained in simple terms the process along with how important it is to have the proper credentials to do this line of work . Ray also offered a better price for the car then other companies in the area. I then proceeded to make an appointment to pickup the vehicle. Paul was the tow truck driver who was prompt and courteous and removed the vehicle from my property and explained the process of contacting DMV and the county I live in. I have no reservations to recommending this business.

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Shelby K

Thanks Ray! First time customer. The service was absolutely great the driver Lance and Ray on dispatch, were both very kind and courteous. Answered promptly and arrived within the time frame given. Come to find out we’re neighbors.Which was a pleasant surprise after speaking with them. They were both up front, honest, and informative. Will recommend to everyone. Thanks again guys! ;)

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Emerson Ridley

Ray is a great guy. Friendly, informative man who was very prompt and accommodating with my hectic schedule. He had a chance to leave with over 800 dollars of my money because I had misplaced my check, yet he showed integrity and handed me back my check with a smile. I hope I don't need a tow again, but if I do it's Ray all the way. Thanks again!

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Robin Jackson

Excellent Review!! ONLY good things to say about R & R. I spoke to Ray, very informative and knowledgeable man. My brother had to have a car towed from his apartment and R & R Towing was right there to help us out. I will use them again and refer to my family members. IF you want excellent customer service and a company that stands behind their name - R & R is the ONE!!

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Jessica Flitcraft

We just sold our 88 blazer and they were prompt and paid immediately, unfortunately the check they gave us got destroyed in the wash but I called and spoke with Ray and he was nice enough to issue another check when he didn't have to. I'm very happy with our experience with Ray and Paul the driver I saved them tog my phone for all future towing needs and recommend them to everyone.

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Donna Parker

Ray was a pleasure to work with. He explained what was going on throughout the process and he was personable. I contacted him around 4:50 PM on a Tuesday and he was ready to take the car by 3:00 PM the next date. I felt secure knowing that my car was in the right hands. I would definitely recommend him!

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Marshell Butler

I needed a car removed quickly. A friend recommended this company. Ray and Paul helped me immediately. The process was explained, in detail. I had a lot of questions. They were very pleasant and patient, with my concerns. I highly recommend R & R Towing. I will keep their number, on hand.

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Daniel Simmons

Ray is the man. Responsive, courteous, and generous. My organization held a car-smash fundraiser and we were in desperate need of a junk car removal in a very specific time frame. Ray understood the car was used to raise money for charity and offered to help us out for free, but he unfortunately had a prior engagement at the time we needed removal. Even still, he had an employee tow the car away for 1/4 the price other tow companies were charging. I can't recommend Ray or his business strongly enough, and I look forward to working with him on similar events in the future.

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robert cullen

My son's 97 Sable finally gave up after 340,000 miles. I called Ray who took the time to educate me on how the rules for disposing a vehicle have tightened up over the years. His professionalism and communication took me back to how business used to be handled in the "good old days". I highly recommend R&R.

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Fox Rentals

Fortunately, I called this company by accident while calling a list of tow companies in Richmond Virginia looking for a missing rental car. After informing me that his company is a different type of company, he took the time to give me some well needed information to help track down the vehicle. I received more valuable information from him in a matter of a few minutes than I had gotten from any of the other tow companies after over an hour and a half of calling places.

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Heather Graham

Ray of R&R Towing is great! He recycled my Vehicle and was extremely professional. I appreciated his thoroughness in conduct of business and his positive attitude. So great connecting with an honest business owner. Thanks, Ray. Ray of Sunshine!

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Michael Radney

I had to junk my father's van but no longer had the title. Ray explained the process for doing so and arranged to pick up the vehicle quickly. What an outstanding company. Ray couldn't have been more courteous, helpful or efficient. He's extremely knowledgeable about the Richmond area too. He was patient, gave me a time frame for picking up the van and stuck to it. A true pro and good guy.

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Deborah Joyner

Ray and Paul were excellent. I had no idea how to get rid of a junk car. Ray explained the process, and they were so accommodating, and on time to tow the car away. I would give them more than 5 stars if possible. Thank you, R and R Towing!

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Glenna B.

I was in a pinch and needed my car removed from my neighborhood immediately and I was already late for work. I had less than five hours to either move it myself or have it removed by force and stored at in impound lot. From the time that I called Ray to the time he arrived was only an hour. He was very nice and professional! It was a pleasure working with him because he was so friendly. He gave me all the information I needed and thoroughly explained the process of “junk” vehicle removal and paperwork. I will definitely recommend him!!!

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Ruthie Buck

I have never before written a review for a service I received, but because of the truly great service I received from Ray, I decided to do so. I had a car that I wanted to junk and have towed away today. I called R & R around 1:00 this afternoon and explained my situation. Ray patiently explained the process and told me exactly what I needed to do. I got the information he needed to him around 2:00,and his driver was at the location of my car by 4:00 -- and this was all on a Friday afternoon! As it turns out, I had retrieved from my safety deposit box the wrong title. I felt like an idiot, but Ray reassured me that it was OK. Because he is a Licensed Vehicle Removal Operator in Virginia (and a lot of towing/junk car companies aren't), he was able to handle the situation through DMV for me in spite of the title mix-up. I strongly recommend his services to anyone. He is professional, experienced, and patient.

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Nancy Graham

Thanks for your help. R & R was not able to help me with the type of vehicle that I had, but he was able to point me in the right direction. He took the time with great customer service. I felt so comfortable, I called him twice for advice on my issue. Thanks again!

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Albert Thomas jr

My first time i had to give something away i owned and put a lot of work into, but thanks to Ray he made a tough situation easy. The best person for the removal of unwanted junk cars. Professional and takes great pride in his work. Came out the same day, and pays exactly whats is discussed. Thank You R&R towing, you have earned a new customer. #cashforcars

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Marie Rios

This is my second experience with R&R. From the beginning to the end it is a great experience. When you call everything is explained in detail. All your questions are answered. When the driver Paul arrives he shows his ID for the car removal. If you're getting rid of a junk car I highly recommend using this company it is made very easy from start to finish