K

Kenneth Cordova

Ordered a front axle, paid online like the representative suggested. They could never find the part. Called several times but same story. After a week I found the part somewhere else. Asked for a refund but never received it. I had to dispute the charges with my credit card company to get my money back. This company lacks a management department and good business practices. I would stay far away from them unless you like wasting your time and never getting a return phone call. Rep's name Brenda, so called manager Miguel.

J

JJ

Fair price on part I needed but a nightmare to get a refund on the $100 core charge. I took the core back 10 days ago today and still no refund. If you know that there’s a core charge take the core with you and save yourself the aggravation and time of having to call them over and over to get the credit. I’ve made several phone calls and I’m told there’s only one person that does refunds and she happens to never be there when I’ve called. Why I have to keep calling to ask for the refund is beyond me and horrible customer service, I’m getting the runaround!!

S

Stefan Schmid

I did buy two head lights and I did pick them up at their location in Milliken. At home I did realize the headlight did not fit my car – even after they confirmed that the headlights fit my model and year. I did send them the headlights back on my own expenses and was told that my credit card will be credited for it. However, now after 4 weeks returning the lights I still have not received the credit. I called several time and always got a lame excuse why the credit has not applied yet. As of today I am still waiting. Sadly I have to dispute the charge with my credit card company. In this case I cannot recommend this company at all. Very fishy business practices. My advise – look somewhere else.

n

nikki Miller

If I could do a negative 100 review I would. BEWARE OF THIS COMPANY. Not only have I tried to obtain my core change from here since October, I have been told the check is in the mail multiple times. I've spoke to the office multiple times and no one calls back. The owners are never there apparently and they make excuses everytime. I was a customer..I paid for and brought my core back ...no refund . It's now December 15th and no refund. BAD BAD BUSINESS PRACTICES HERE!

R

Riverside Recyclers

Wonderful customer service and fantastic prices! I highly recommend this business for used Engines and Transmissions. Warranty was included with both of my major part purchases. John and Chet assisted me in finding the right part and the perfect price. Thank you Riverside!

F

Frankie Hill

These guys always got great parts however their parts are way overpriced for salvage parts because they pull it themselves. They’re always really nice when I speak with them but they want as much for a used piece of glass as a new piece of glass costs online! It’s unfortunate that they want $150 for a complete door assembly when you can go to pull and pay and pay $65 and have a complete door assembly I wish their prices were a little bit more realistic. However I understand that it takes time and labor to remove these things

R

Rebecca S

What we thought was a good purchase, turned out not to be. What I highly recommend is that you look at every single part of the part you purchase from this company. The truck we purchased this door from was laying on the ground and the very bottom of the door got rusted. When our repair guy went to sand the door down and get it ready to paint he saw the rust on the very bottom. It is not repairable leaving the door completely useless to us. Phone call to Tim immediately to see if they can help us out in anyway, quite possibly for a different door. Was assured that I would receive a phone call back before lunch, and I did not. This company has incredibly poor communication. Call back to check in, was told he was not there that day. So either they are deceptive/avoiding me or they do not care about the service they provide. Think again before considering them.My original review I gave them:I just wanted to reach out an express gratitude for your services you provide! Wrecking our truck was a significant devastation for me (I have a horse and can’t haul her). We spent all day at the U-Pull it places. We called Tim late afternoon and they were incredibly helpful and understanding. Superb service, great prices, and would highly recommend and choose you above any other salvage yards!!!! High quality and reliable! Thank you Thank You a thank you!

F

Flavio cesar

Very slow to deal with, everything is over the phone, dont talk to Miguel very unprofessional definitely don’t recommend.

T

Tom Wendland

Would not recommend this place. I called them on Monday for an axle. They said they had it. Paid for it over the phone. They said they would have it ready to pick up on Wednesday and they would call me when it was ready. After hearing nothing I called late Wednesday afternoon. I was told it was ready for me to come pick up. Went Thursday morning to pick it up. After waiting for almost an hour they came out and said they didn't have it. They said it had been sold to someone else. After getting my money back I thanked them for wasting my time and asked where I should send the bill for the rental car that I was now going to have to provide for my customer. Very frustrating and unprofessional.

C

Cliff H (AntiXSocialXHero)

Very Great Service from these guys! Jesse and Bruce were both super helpful during the purchasing process!! was able to help me get my jeep back on the road. the delivery driver was also super helpful in getting the rear end pulled off the truck. Thank you so much Riverside Truck and Auto!!!!!!