Sutter Metals WA 98516

D

Dylan Glebe

Approachable, friendly, and professional spot. I was a little nervous about going because I had never been to a scrap yard and didn't know the ins and outs. Everyone there was super cool and walked me step by step on the process, got me my cash and sent me on my way.

B

Ben

I called twice to confirm the price of cat5 and cat6 cable and was told 91 cents per pound. I called the second time because I had already been to the Tacoma location this morning after being told 1.24lb and them trying to give me 50 cents a pound. I wanted to make sure that they were giving me the right price before we wasted more fuel to drive to Lacey. When we pulled in I showed the worker the cat cable I had and told him I was quoted 91 cents. He has me unload the cable onto the scale and weighs it in at 458lbs. I went up to the office to get my check and it was paid at 55 cents per pound. When I asked about the lower price they told me that cat6 is a lower price than cat5 so they had given me the lower price for the whole batch. I was very clear on the phone that I was looking for the price for both cat5 and cat6 cable and was given the 91 cent per pound price. It feels like I was told a high price to get me in the door and then screwed over with a lower rate. I hope this isn’t the way they conduct business in the future or I will have to take my business elsewhere. I did call and complain and the person I talked to said they would train their employees to give the proper prices but I suspect she was the person who gave me the wrong price in the first place.

T

Ted Marino

Sutter Metals has always been helpful about sorting metal I have tried to grade. The employees are helpful friendly and professional in their dealing with the public. The yard is professionaly managed and clean. A pleasure to be happy satisfied customer I have always preferred a check.