Terryville Auto Parts 06786

t

tony Marzano

Bought a $5000 used engine for one of my Pro master trucks and barely got 9 months and 3000 miles out of it before it went bad as well. Nothing they can do either. Awesome👍🏻. . Extremely disappointed. Response to their reply: engine was installed within 2 weeks of purchase. Truck was back on the road Feb 2024. Engine Failed Nov 2024, per my email. I understand its out of warranty by 4 months. The takeaway is that if you feel you're ethical by selling 3000 miles engines for 5K then that's a problem. Other consumers should be aware.

Z

Zeyar Myint

I called in for a low mileage front differential for my ‘14 suburban. 11/18/24 I receive a call back saying they had one with 79k on the shelf. I said great they took my information. I said I will be there Thursday morning because of my work schedule. The gentleman said no problem it’s here with your name on it in the system. I arrive 11/21/24 after driving over 1 hr 45 min and guess what. Not only was my information not in their system but they couldn’t locate the part. Tried selling me another unit with 150k miles on it. Beware reputable yards physically check if the part is on hand before telling the customer to come down and pick it up. What a waste of time and gas. Do better.

J

Jack McCaughey

Helped me to get a hitch on my truck in a pinch. Called 5 mins before closing, was quickly assisted in finding the part and ordering it. Order was ready for pickup upon opening the following morning. I’m very glad my weeks worth of troubles in finding it brand new led me here. Highly recommend.

C

Chandler Harker

High quality products, service, and pricing! Very happy! I think it would be beneficial to send people a video of you taking the part off of the car to help them figure out how to get it on. Some of the youtube videos are not the exact year of your car and the changes in design make it difficult tl figure out but we got it eventually. The product works great and very satisfied 👍🏼👍🏼

S

Sam Melius

I purchased some doors online by following the purchasing instructions, entered my card information and it accepted the purchase without confirmation or shipping details. Received a call the next day that the order was for pickup only and shipping was not available. I was told I did the purchase wrong, and it was my fault, and I should have called before making the purchase. I was told I would be refunded but paypal was going to charge Terryville 3.5% for using its services, since they used the service and did not make a sale, they took the 3.5% from my return. Thats stealing. I have a dispute and fraud with my bank for Terryville taking my money to pay there paypal fee. Kyle the sales rep is the one who did this. Don't buy from them. He told me to go figure it out on my own and talk with paypal to get my money back and he is over my call and hung up on me. This place stole from me.

J

Janet Stone

Bought a used 2013 BMW 528i xdrive engine from Matrix Auto Supply i Dallas Texas. The engine was supplied through (Terryville auto parts), There is settled class action law suit with BMW for defective engine for that model, the suit was settled. Request the VIN# for the used engine that Terryville auto parts me, the refuse to give the number, that now delay my claim for reimbursement with BMW, the cost of the was $4,250, plus $2,500 for installation and transportation from New Mexico to Florida where I live. The manager name CONNER refuse to give me my VIN# number for my engine, so I can't receive my nearly $8,000 dollars I spent. SHAME SHAME on Terryville, they not looking out the regular joe. Anyone who knows the owner or owners, please encourage them to contact me ..thank you.

K

K Lap

There are lots of used parts stores between New Britain and Terryville, but I drive out to Terryville if I need good used parts at a decent price. I've been going here for decades... Back when everyone still had land lines and phone books and these guys would advertise in the New Britain Yellow Pages. I used to call several of these places and get a price and availability, but in the end, would end up riding out to Terryville. The parts were better quality and at a considerably cheaper price.

M

Mr. Mees

Thank you guys for great parts and service! Package arrived securely to the pallet and very well protected. I will definitely be using your services in the future! An overall great experience in a world where that's hard to find!

T

Thorald Shib

Great value Great people! $125 For this bumper with mouldings and grill AND they shipped it to Tennessee!

J

John Scolforo

Left work early and drove 3 hours to get a color match fender for my truck, show up and it’s the wrong one even after I had asked several times they were sure that it was correct before I made the drive. No one there knew what was going on. Told me it would take a week to get the one I asked for and had pictures of and a stock number for. Absolutely ridiculous. Wasted 6 hours of my time driving. Now I have to go back in a week take more time off work. 10/10 wouldn’t recommend!

O

Ohodgee Malik Holmes-Nieves

Terryville auto parts in Bristol are open Monday-Friday 8am-5pm. The location is considered Plymouth Terryville.

J

Jim Perry

Had been looking for a replacement door for a while. I worked with Mike, who checked regularly for me and was always very responsive. We were finally able to track one down and it was in better condition than I could have hoped. These guys display professionalism and are great to work with! I highly recommend them.

p

polymorph

Bought a radiator core support for Taurus/MKS Their pricing was unbeatable, people on the phone were very nice. Item was ready for pickup next day & it took me less than 2 minutes to get my item. They hood latch was also included. They are amazing

B

Ben Wagoner

They found an issue with my order, contacted me, and refunded my money extremely quickly. I called them and they were able to find another way to help me. The parts shipped quickly and came within three days. I am extremely impressed with their service and customer service. I will use them again without hesitation.

T

Tum203

Worked with Joe on getting an air bag module for my car. I sent him pictures of the old part and he matched up everything perfect. Communication was fast and easy. Very professional atmosphere and experience. Thank you! Will buy again. Highly recommend to anyone else

j

julio

very Profesional. my respect tkns jose you the best

R

R M

I purchased a rear BMW rim from Terryville Auto Parts on Ebay. I placed the order on Wednesday morning and the delivery date given to me was the following Monday. I was amazed when I got home from work Thursday night and the rim was sitting there. That's what I call quick service. The rim was very well packaged, with care. I had a few questions before placing the order and called them. They were very professional on the phone and had the answers. The rim looks good and their rating of B condition is spot on. I have already recommended them to my local BMW mechanic. Hoping to get the rim installed soon and will update if any issues. DO not hesitate to do business with Terryville.

R

Ron Saracino

We are an established car dealership since 1989 and have been doing business with Terryville since then. The staff is courteous and professional and the parts are always as described. A+++

J

Jose Urena

Those people are really cool they got my part the same day did not have to wait long time and good price they even give you 6 month warranty and some parts 😉 not all of them.

H

Hoover's Truck Office

One of the few great auto parts yards willing to ship large panels and parts! Found color matched parts for a Jeep on eBay so I called in and Connor hooked me up. He represented the items very well and treated me right on prices. From one business to another this was great service! Thank you! 💯

J

Jason Garcia

Called for a hood price and got the worst service. They were totally rude to me and told me to start my own business when I was just simply getting clarity. Don’t deal with them because in top of being super rude, they rip you off on prices. Never dealing with them again or ever and suggest NOBODY else does!

B

Brandon Patterson,fcdcxdsw

5 Stars Plus! Ordered my Seat💺on Ebay it was ready for pick up the same day.

T

Tim Beeman

Needed a starter for my Jeep. Had it ready when I arrived. Upon installation, I accidentally snapped off a wire going to the solenoid. Unrepairable. Thinking I had to pay for another starter since it was my fault, Connor told me there was NO charge. I was pleasantly surprised. Excellent customer service and knowledgeable staff.Thank you all for your help and installation tips. Will definitely recommend you folks to my friends.

D

David Cobb

I needed a rear axle assembly for my daughters Jeep. There were none available locally so I spoke to Connor . He said he had few to choose from. I drove160 miles to get there and I'm 100 percent satisfied. Great people, great part, good pricing. I would recommend them to everyone.

R

Rishi Persad

I am from the Caribbean, ordered a part from eBay which they supplied The part I received did not work on my Chevy Trax Called up Mike told him the problem, and said he would send another part at no extra cost. I was left without words Thank you Mike and may God bless you

A

Alan Buechel

Only place that had aluminum rims for my truck.

D

Daniel Peretic

Ordered clock spring on line for my Scion’s/c. Part was shipped centered and locked in great condition. Very satisfied , Thank you.

Z

Zachary Brown

I purchase a used front axle for my 2001 Jeep Wrangler from Terryville Auto Parts, the purchase and delivery of the part was smooth and quick. I had the axle shipped from CT to Northern NJ and it only took a couple days to reach my mechanic. A few weeks after having to axle installed, I noticed a noise, which I found out was a failing U-Joint. Upon hearing this from my mechanic I contacted Terryville Auto Parts about coverage from their warranty. After their representative spoke with my mechanic and saw photos of the U-Joint they agreed to cover the costs of all parts that needed to be replaced. I was promptly refunded through PayPal for the cost of the Parts. Excellent customer service, with very pleasant people! Would certainly recommend to anyone, thanks again!

M

Michael Hourihan

I'm changing my review to 5 stars, as I had originally misunderstood the price of the part I ordered. Mike was especially helpful in making the price clearer to me. Great job Mike and I highly recommend Terryville Auto Parts and will certainly use them again.

T

Tony

Ordered a used 2003 Toyota Highlander gage cluster and it was delivered earlier than expected and very carefully packaged. Very happy with my purchase. Item was exactly as described, clean, and fits my vehicle perfectly. Everything is working fine. Thank you!