Webster's Used Auto Parts 06786

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Undefined Garage

Not a fan of the new operation they’re changing the place but not for the better looks good but operations are in the can... always on hold no good sales guy who you want to take your money. Rude and impatient people now. All the older parts a lot of guys are calling for they no longer have but show online. Sucks to see this place has been one of the greatest LOCAL yards for decades. Hats off to Kevin, John, Vj, and Jeff for the great service over the years! Hope these guys turn it around

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ylo by

Wonderful experience! Every employee that I spoke with was friendly and helpful. I needed a rim for my 87 Isuzu pup; they were hard to find it, but they were so patient look it up so the can find an exact fit for my pickup and surprisingly they gave it to me as a gift. Guys you should go there to have your own experience. They are the best.

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Meg Brittingham

Our son did the rear brakes on his Mitsubishi Mirage and without realizing tossed the ABS Tone Rings. A dealer wanted me to buy both drums (complete with bearings/tone rings) for $700 PLUS installation for a total of about $1K. I called every salvage yard listed on-line in the greater Waterbury area. Not only was Webster's the only yard that had the parts in general-Jeff himself was incredibly helpful and had the parts ready the next day! When I got there we realized there was a difference in the diameter of the drums but the tone ring was correct-so he sold me just those 2 parts I needed! How much? $40!!!!!! Even after I told him what the dealer wanted! A better experience one could not expect. Highest recommendation!!!!!!!

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Paul Silvia

Drove 2 1/2 hours for a bumper that was A quality was told if there was a problem I would get a call. I get there 3 tabs where broken the bumper had spider cracks all in it. This was supposed to be a paint match. Offer the guy 20 for he told me 50 I walked away he told me 20 and I I told him no. What a waste and a nasty place.

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kevin burnham

I drove from across the state on a Friday afternoon to get a passenger seat for my 09 accord. I showed up at 4:55pm (they close at 5) and they were so nice, even though I felt terrible about it. An employee removed the seat for me and it works great. They saved the day.

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Kimberly Hopp

Called looking for a wheel I needed for my teenage son's F150. They had and I was able to pick it up later that day. Good price too!

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Amanda Iocco

Wonderful experience! Every employee that I spoke with was friendly and helpful. They had the best price for the part I was looking for and they shipped it out in a very timely manner.

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David Santopietro

I needed a wheel for my daughters car, they didn't have it in stock but ordered it for me. After it came in I took it to garage and had new tires installed, wheel did not fit the car. I brought it back, they apologized and refunded all my money. The garage ended up finding me the wheel but it wasn't there fault the other yard sent the wrong wheel. They stood tall and refunded me with no issues. That's good business.

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Crystal Auto Body Inc.

Excellent customer service. Chuck you did a very good job on locating an engine for us. We will definitely be using your services again. Thanks

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TheBearded Fatty

worst place to go for parts. service is horrible you'll call and ask for a part they say they'll have it ready you get there and you wait 20 minutes while a greasy nasty guy goes searching all over the garages for it then comes back with the wrong part. office is the dirtiest I've ever seen they're unorganized and the workers are horrible to their customers being rude and just plain insulting at times especially if you're an older woman or a younger guy. The worst person in there is the Paul senior OCC wannabe with the black BMW he's insulted almost everyone that comes in there including me. parking lot is a joke too there's salvage cars all over the place and almost no where to park where you're not in the way. I would avoid going here at all costs. I'd rather drive 45 minutes out of my way than come here for bad service and little knowledge of cars