Texas Disposal Systems Georgetown 78626

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Colleen Winkley

Not sure why the bad reviews. 30 bucks to dump bed full of ild lumber and fencing. Was considering renting dumpster for it all but two trips here will rid me of all non curbside stuff for 10th of the cost. Also staff super friendly. Guy helped me unload it all and there was a nice man greeting and waving goodbye to everyone at the entrance waiting to be of service. Lady in office friendly and helpful. Easy system to understand and was in and out less than 20 minutes. I was super anxious being my first time reading reviews so had to give a 5 star and my honest review to help others trying to decide which route to take.

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Fletcher Crimbring

Quite disappointed with their customer service. Our biweekly recycling pick up was delayed due to weather. No problem - we understand that they can't control the weather. We received messages that pick up was delayed and they'd attempt pick up within the following two days. Several days passed and we noticed the can was still full so we called customer service to see what was going on. We were told that they did go back and service the delayed customers but that our particular address didn't fit in to the schedule. I asked when we could expect them and they said that they would not do a delayed pick up for our address and that we would have to wait until the next scheduled service date (another two weeks). I asked what we could do with nearly a month's worth of recycling and they suggested to go purchase boxes or paper bags. We were told that they'd take an additional three medium sized boxes "for free" during our next scheduled pickup. I don't believe three medium boxes is equivalent to our can (I would guess five at least). In the past, they have offered to take an additional two boxes when they missed our pickup day after a few days, so I don't understand how giving us one extra "free" box is supposed to suffice for up to two weeks worth of recycling.It's frustrating that 1. We were never notified that they decided to skip our address entirely. 2. They made no attempt to remedy the situation 3. Others received their service but we did not. 4. Our service has been delayed and even forgotten in the past but they have always made a fair attempt to pick up, even if several days afterward, so I'm not sure how this situation is different. The lady I spoke too was kind and did apologize, so we do appreciate that. However, that does not make up for the issue. We will be looking into alternative collection services.

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Brandy Hernandez

Super friendly, affordable. Concrete area so it doesn’t matter if it rains and you don’t have to have 4x4. Fair price for truck load. Cheapest of any of the others. Take cash and cards.

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JAY J

I’ve been coming here for years and The last time I visited this place I would have given them five stars and I’m giving them one now. The woman behind the counter who is labeled as S Walker on the receipt was the rudest woman I think I’ve ever came across while purchasing a service. To make matters worse if you look at the picture I was charge over $100 to dump my smallest load I’ve ever dumped here. I did take a 16 foot trailer but it was the equivalent of about three large trash cans up of waste. Last year I brought in a trailer full of solid waste about 5 1/2 feet tall loaded to the gills and I paid $65 and I’ve never paid over $75. I would really hope whoever is in charge here reads the reviews and addresses this

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Brian Heaton

Don't expect them to actually provide the trash or recycling services you pay for. Over a week with the daily "we'll be out today to pick it up" lie from their customer disservice staff. (Note - don't bother posting a "please contact customer service" response. Been there. Done that. Just do the job your paid for.)

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Tasha Denton

Normally do not have a problem with them they pick up the trash on time but this week they didn't pick it up and never told us why. Turns out there was road work blocking our road on pick up day and they couldn't get to it which we understand. But when I called to find out why it hadn't been picked up the lady I talked to was extremely rude from the start of the conversation not even allowing me to give her my address. Then proceeded to inform me that they will not be picking up my trash this week. This is a problem as I lived in the country and can not just stack bags next to the can as it will draw all sorts of animals up to my house and it will get strung all over my property. I may have been more understanding about all of this if the lady I had talked to hadn't been trying to fight with me for wanting to know why my trash hadn't been picked up.

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Lisa Dela Cruz

Wow. The folks here are so rude and unhelpful. I didn't realize recycling a Christmas tree would be such an ordeal.

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Chris Huchingson

Over the last year tds hasn’t picked up trash that’s directly beside the cart. They did pick up in the past, but now it’s too much trouble. If cardboard boxes aren’t broken down, they don’t pick up the trash. If the cart seems to heavy, they pass it up. What’s the point in having a service that won’t do their job

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Robert Thomas

I have been with Texas Disposal since Jan of 14. In the last month they have changed being very picky about picking up anything other than the cart.Today is recycling day. I had one extra box packed with boxes and 1 extra bag in a smaller can left.I called and per the service rep they only pick up the cart. Being very polite I explained they have always picked up extra boxes. I was then moved to the supervisor Christina. She said she could put a note on my account to clear everything for the next few weeks but would not start till Saturday.Now I am faced with hauling off my own trash as I do not want to leave trash in the street for a week.What is even more disappointing is I practically begged her to come on Tuesday when you can pay the extra $20 for bulk pick up and she said she did not have the authority to write off that charge. Would hope the company would empower their employees to help make things right.Now I am posting this review in multiple places in hopes they can see that they are not living up to the standard I have enjoyed from them for years.

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Rodrigo Rangel

Make sure you check the prices. All prices not the same from the website diffrent locations diffrent prices example here a mattress is $40. The other dump (austin) any mattress $25