Town & Country Auto Parts 48103

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Abdo Zargelin

I drove 40min to get here for a part without damage. It had damage, and they agreed to take $50 off & then someone came out & said No he's not willing to discount the part. Guys upfront were great. the owner wasn't. I don't want cheaper parts I came to buy it for the listed price. I want honest people, I didn't know it was damaged until I got there. Wasted 2hrs of my life.

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Huss Gh

Scammers, un professional owner and the guys he have over the counter so un experienced sales men. Owner is so hard to deal with. He gets made for not buying from him and when you go back he higher the prices wants his money in advance even the he is an hour 30 mins away from me. Seems like they the only ppl that have parts globally. 👎👎👎👎

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Rob Sandusky

Today I learned that they only take engine and turbos back for the core charge within 30 days of purchase. Sure, I get that. I gave the purchase order to the owner of the new to them motor and missed that on the back. If they hadn't cut the oil return lines, causing us to wait for parts to be ordered in it would have been a little easier to return in time. If they also hadn't cut the coil pack harness, again, it would have saved more labor. After they told me no, I asked if they would take it back for free, just to get it out of my vehicle. They again said no. They've earned their one star. Excellent customer service, oh wait, no, that's piss poor service actually. Oh well, one of many used auto part junk yards around. I was preparing to buy an eco boost motor for another close to 2k, and a Toyota motor. I'd rather drive to Kentucky then buy another product from Town & Country.

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Mohammed Hussain

Amazing people. Brought back a defective part a week later and immediately made it right, no interrogation like many other places do. Customer service was phenomenal both over the phone and in person.

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Nicole “Nikki” Ryski

I have used these guys MULTIPLE TIMES for several different things for MANY YEARS! First,they repaired a Ford ranger I had that kept dying and not restarting, after taking it to 3 or 4 places I brought it here. It took only a couple hours for them to figure out it was a master fuse! I purchased a car for myself as well as my husband and daughter and my ex husband even bought one that had only 38k miles! If I had any issues, I was never ignored or swindled! My mom had a city sweeper rip her 2 drivers side doors open like it was a can opener opening a can, they replaced her doors in the same color, switched the locks so she didn't need multiple keys, and did it for less than half of what other places quoted just for the installation. These are some of the most honest, hard working kind people I've ever dealt with. This is a junk yard and they sell used and or damaged parts at times but they have always told me, they even refused to take payment for a fender because it had some scratches and a small dent and wanted me to see it first. If you want a perfect NEW part,GO GET IT FROM THE DEALERSHIP, or how about even inspecting the parts your buying before you leave with them. My whole family has used these guys for everything from parts to repairs to reliable, running, vehicles for THE BEST prices around PERIOD!

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SAKIT ALJUNDI

We are always looking for places that offer the best quality and prices, Dan has always met those expectations. The employees are quick on their feet and they are always providing the best service possible. , DAN he is Outstanding! Great customer Service :) thanks so much

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Nick Schrock (Nick)

The guy was funny, we found the part, and he got it off in 20 minutes, even gave a fair discount for some minor damage to it. Great place and worth the drive.

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Gregor Plank

Staff was wonderful . their inventory up to date. SO many cars they have out there , Good prices on part

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ShadowWall63 '

Super helpful, called like 4 places and this place had what I needed for way cheap, and the part was available super quickly. Would recommend if you need a part fast for cheap

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Paul Ellinger

Carey and his crew are responsive, helpful, and we'll organized. When you think salvage yard you expect to see vehicles strewn about with grass growing up around them. Not here. Everything in rows and catalogued. They offer new parts as well!

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Brad Guyer

I called a few days in advance to confirm parts were available for my Ford C-Max as listed in online inventory. I called the night before to make arrangements to have two doors pulled off the stock number requested - upon arriving first thing in the morning everything was available and ready to load. Great price and great service. One of the doors didn't fit inside the car and I quickly put it on the vehicle and transferred the old pieces to their door leaving the shell for disposal. Excellent service all around and accommodating of take it or leave it need for the doors. Very satisfying experience!

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Ahmad Taani

Same part I asked for, good price compared to the other places, good customer service. Recommended to deal with them. Thank you

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MOVIES 2020

They do great work for reasonable price everybody there's very nice i got my part in no time and give me great deal too > thank you .

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farjad khan

Good place to get used parts at a very reasonable price. Great service, competitive pricing and friendly staff.

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Janan Ishreiteh

best parts for great pricing would definitely recommend to others great people over there and i would definitely come back!

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Mary OR Scotty Brown

TERRIBLE I MEAN TERRIBLE PURCHASE A ENGINE FOR $2500.00 PUT IT IN STARTED IT AND RAN MISFIRE ALL OVER.. DIAGNOSIS IT ROCKER ARMS FILL OUT. CALL THEM UP IMMEDIATELY THEY SAID YOU ONLY HAVE 30 DAYS WARRANTY IM SORRY CAN'T HELP YOU. IT RAN WHEN WE TOOK IT OUT. IF THEY DONT CARE ABOUT WHAT THEY SALE YOU DONT NEED TO USED THEM. THIS COMPANY MONEY OVER MATTER. VERY ARROGANT COMPANY.

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Russell Culver

I called about a fender and asked if it was off the car. It was not I said I have a 30min drive. They said it’s plenty of time to pull it please call back when your on your way. I left work to take a long lunch called them and asked again if it would be ready. They assured me it would be. When I showed up they asked me questions about how to remove it. There tech comes in and they tell him to remove it. Clearly they didn’t even start to take it off. I had a frustrated look on my face but didn’t say anything. Then they ask everything good? I say quietly yea just trying to get back work. They got an attitude with me flashing their computer screen showing how busy they are. 35min later they had it off. If they actually started when they said they would I would have waited only 5min tops. No respect for peoples time and terrible communication skills. I find it important to support local family business but this is not something I recommend.

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Sony Z3

Affordable price, I got good deal for my engine. Run smooth and nice. Thank you

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Pankaj barman

I have a absolute blast every time I go to Ann Arbor ,they got hundreds of cars great service ,, !!

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Yannick Pfeil

Good prices, friendly staff, large selection of cars. good experience after all , thank you Dan

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Peer Röttgers

I have done business with them a few times now, and would recommend Vince's to anyone

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Mike Vershum

Super friendly staff. I called in the morning they had the trunk lid I needed setting out ready to go when I arrived that evening.

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Xeno Kleinschmidt

NICE PLACE for used parts!! When you walk in, the friendly counter staff asks to help and they do so :) thanks

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David Myers

Nice family owned operation. My tail light on my truck broke and they were able to find me one at a very reasonable price. They can give you a quote right over the phone and save it in their computer to reference later.

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m ph

I purchased an engine and transmission from them. Installed the pair, and the transmission was bad. I had to remove the transmission and get a refund for it. I am out 10 hours of labor, fluid and programming cost. Car it came out of was wrecked in the front hard. They replaced the broken trans pan when they pulled it without notifying me. I know this since the TCM under the pan had a large chip taken out of it and the fasteners were out of place. That was my first and last purchase from this place. Reply from Town and Country Response: What a strange, and totally false response from you. I personally installed this transmission being licensed by the State of Michigan as a mechanic for >20 years with automatic transmission as one of my certs. Trans was installed using Mercon LV fluid, cooler was flushed, transmission adaptive shifts were reset and the solenoid shift strategies were programmed into the PCM utilizing a Cardaq J2534 connected through FJDS to Motorcraft website. It was installed 100% by the book. The transmission was aerating fluid you sold me, I believe its from a broken internal filter or a bad pump. I have attached pictures showing how hard the car was hit Town and Country Pulled it out of. This transmission should have NEVER been sold in my opinion. You can also see the TCM cracked if you zoom in on the left upper part of the trans. You can also see the aerated fluid in that same picture.

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Hagen Waldecker

Excellent location with a huge inventory of all types of vehicles customer appreciation days which is amazing.

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Moe Hussein

Called them at 4:30 on Friday to go pick up a part i need to complete the job on a veh i was working on and i was hour and half away they told me that they will be closed by the time i get there and explained to them what i was dealing with and owner was very understanding and told me that he would wait for me which i arrived 30 minutes after there closing time. I'm very pleased with there service and height quality parts. Highly recommended

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Richard Massey

DO NOT BUY A CAR FROM THESE CROOKS! My daughter bought a 2005 Ford focus from these Thieves. They told us they did a safety inspection, but wouldn't let us take it for a test drive. When I drove the car home it was acting like the tie-rods weren't right. Sure enough, they were all loose! Not to mention the rust had eaten though the attachments to the frame (We didn't know this yet). The damage was in a place where we would need a lift to see it. So after using it for less than a month, she has no car again. Overall it was almost a $2000 lesson (with insurance),never trust Town and Country Salvage, for anything! DO NOT BUY A CAR FROM THESE CROOKS!

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Kelley Tracy

The guys here were fast to help with my urgent problem with my car; they were efficient, polite, and I definitely recommend coming here!

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Yoonho Kim

Great experience! They had just the seat I was looking for, the pricing was less than half of any other pull-a-part, was in phenomenal condition, and it was ready for pickup within 30min of me calling. Everyone there was nice and friendly. Will definitely be back for any other parts I need in the future.