Trademark Metals Recycling 33916

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Joy Simmons

Very precious on sorting your metals so you get paid in the correct manner. Absolutely love the staff here, they are highly respectful ( as well as respected among each other in the work place ) and definitely are happy to help make sure you get in and out in an orderly and efficient way. 💯❤️

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Joseph

Go to "Mome Metals Recycling" and "Allied Recycling" or "All Scrap". They are 4-7min away. They pay better and have better reviews. I have my own junk removal business for the past 5+ years. This review is mainly because of the two older women that have been there for many years when it used to be Garden Street. I actually stopped going there because they made me and my drivers feel unwelcomed ( majority of us are Latino). I decided to go back and see if the new management ( trademark) improved training so they can provide better customer service without being prejudice. It's still the same. I'll come back maybe in another year to see if it's better. New management please consider making some changes. I never recommend to my hundreds of customers, friends, family or other local businesses to go to your location.

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Emily Sexton

Today was the rudest person Patricia B working in the fort myers location. She is an older lady with white hair and a bad attitude. They may want to hope she doesn't cost them business.

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Michael Hearn

Hands down Top of the line recycling location. If you have steel I definitely suggest scraping it here. The guy running the magnet looks a little intimidating but you can't judge a book by its cover. Probably the nicest and most respectful guy I've met in a long time. He was very informative on how to get the most money for my material. He promptly ushered us to a safe location with shade and then the extravaganza began. He used a massive electromagnetic crane and systematically removed all the steel off of our trailer without even stirring up dust. His abilities were uncanny. It's as if he's hardwired into the machine. Like a ninja with a sword or a feather in the wind. It was a truly unique experience and we're so happy to have seen that. He saved us from hours of back-breaking labor so we offered him a tip...but he respectfully declined. We can't wait to to go back. If you're scraping metals I suggest you head to TMR.... and if you have steel it'll be a day you never forget.

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Jay williams

Don't go they continue ripping off customers. Turned in my 5 gallon bucket with full clean nbr 2 coppers they tried me for $50 told them cancel the sale!! Return my coppers went another place got $400 don't go Trademark they cheat off those steel carts they need be thrown out all thumbs down!!!

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Duncan Rowe

I use this scrap yard everyday as much as I can. But today I go to drop off sheet iron at the spot by the second house an Joe the dude that has 3 teeth in his mouth he wanted to say some really nasty things when he walked away an then when he got caught saying something by another guy an my wife he magically didn't say anything....if this is how you have your your people running your stuff it a shame I guess I'll wight another review when he is delt with

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Mike Luckeydoo Jr

4:30 is 4:30. Showed up 10 till with the gates closed. Change your hours or people so customers don't waist the time and gas. Not the first time ither....

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Barry Ballard

Always good experience here the staff is friendly especially Ms.Teresa !!!

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Joel Sanchez

I've been here a few times back when it was Garden Street and just recently started coming back around. It's definitely under new management, and it's seems like for the better . The staff at the weigh stations are always nice and greet you with a smile, and everyone there is just all around friendly.

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Jennifer Mitchell

I want to say that Victor takes excellent customer service to a new level! He was great helping us with scrapping a car that we had that finally gave up on us. Not having the time or want to have to deal with the problem we had, he made the experience painless and quick. Not only was he great but this place is the best! Always great experiences anytime we go here.

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Jim Perry

System has changed a little, but I still found the people to be helpful and friendly in a fast paced environment.

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Mad Brain

TRADE METALS RECYCLING Caters to their commercial accounts rather than the little guy the customer just trying to clean out and get something for their scrap steel. They rearranged the whole yard, who ever is now in charge is not very bright it was working fine but they had to change it. The place is a mess nothing like it used to be hardly anyone is working And again, THEY CATER TO COMMERCIAL ACCOUNTS they allow these truck drivers just to cut the line so its 20 semi trucks in front of you even if you were first on line. SO wrong. Employees are very nice though. Just the system is broken

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Jorge Salinas

I've come to scrap here a couple of times. friendly staff not very informative thou so don't expect a break down in whats the most effective way to get the best price. Highly recommend organizing what you have before hand and double check your tickets on what your being priced on. Best prices here thou for sure.

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John Holcy

Last week I had two full carts of aluminum one clean...one unclean I got $167. Today I had 3n half carts ALL CLEAN and got $155. I got to window asked the Hispanic clerk for a record check of my other visits. I felt something wasn't right. She told me "I can't do that" she didn't volunteer telling me how I could get it. I've left messages and all no response besides on w MsTrace. She says because I left n didn't get it straight then there's nothing she can do.she didn't volunteer how to get this fixed either.

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Samantha Kay

Go see Victor! Great prices, fast service and Amazing customer service! I'd recommend him to anyone! In fact when he went to Garden St. I followed! He'll make a very loyal happy customer out of you! They also have a very prompt and polite tow man! A+++ service 🖒🤝💰♻

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hanna tie

Yesterday was a trying day....car died and had to be towed away. Marcy in the office was amazing on the phone and in person. Lisa in the office made the process easy for someone who didn't know what to do and Eric the Tow Truck Driver was beyond words! Helpful, caring, understanding and made this trying situation for me at least bearable. All three showed compassion to me and treated me as a friend, not just a customer.

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Kirsten Harlow

Victor and Marcy were incredibly helpful and professional during the process of getting rid of our family car. We needed a quick transaction and they were the best in town. You won't be disappointed working with them.

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Dan Swartz

Yesterday I called to have a vehicle picked up to scrap. I was asked numerous questions about the car and let them know many parts are already missing. It was scheduled to be picked up the next day. The driver came to pick up the car and I followed him to the yard. Upon arrival he showed me where the outside office shed was. The lady inside came out and looked at the car and it looked like a heated one way conversation with the driver. Her hands were flying and ponytail a shaking no no no. Although i couldn't hear the conversation it wasn't pretty. Ponytail then approached me and it reminded me of a talk with a ex wife. She raised her voice letting me know THIS IS NOT A COMPLETE CAR. THIS CAR SHOULD HAVE NEVER BEEN TOWED HERE. THAT IS NOT A ENGINE IT'S A BLOCK ! I WOULD NEVER HAD THIS TOWED HERE IT IS UNSAFE . YOU Will ONLY GET 7 DOLLARS A POUND ! I don't remember everything else she screamed at me but it was very unprofessional . I told her I don't know the rules I've never scraped a car before . The driver didn't have a problem with the car just said he didn't know he was picking up a shell. He was very professional and courteous. I really don't understand the treatment I received today as a customer.

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Kyle Sargent

Great people. Always friendly. Will continue to go back there. A lot has changed unless you're a regular customer it's kinda hard to navigate around. But everyone is helpful

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Anaidy Rodriguez

My husband give this place more than 5 stars. Amazing, clean, great inventory, wonderful staff and most important the savings. Came from NJ and never seen a salvage yard look this good. Thumbs up

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Rudy Prachar

To me it was amazing experience. First time in my life I was selling my beloved car for scrap. I was dealing with a real gentleman David, who lead me through the process of selling with a professional attitude. Thank you. I would recommend this company to everybody

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Maritza Hernandez

I visited today for the first time and will not come back. The staff treat the customer as if they could boss you around. They said they could not pay me for a car chair because it still had the foam attached but if I wanted I could leave it for free. So I did. On my way out the lady in the cabin yells at me to go back. I go back and it was all so THAT the skinny, toothless RUDE low-life that was there could yell at me and tell me that it is not his job to put it in the huge pile of metal that the tractor with the claw was putting metal on. He pretty much bossed me around and yelled at me in front of all his low-life buddies. NEVER GOING BACK!

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Dorian Cauceglia

Very confusing to navigate took nearly 30min to figure out where to go. Staff was polite but gave awful directions or help with the process. In the end I regretted going. The time I spent was not worth the minimal they paid for my metal.

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Kelly Powers

I just spoke w/ Victor about selling my car that's just too old to fix. He made getting rid of my old friend an extremely pleasant experience. Garden Street took care of my sister's old vehicle, too. I wouldn't salvage my cars anywhere else!

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Kevin Wilson

Just had a great experience with Victor. I was junking my old work vehicle and he took great care of me and explained things to me for future dealings with his eatablishment and others. 2 thumbs up to him.

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Jomar Santos

This daycare has gone beyond to provide excellence for my child. From a helping hand, to extended hours and most important to me full/clear communication.

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Chris

I wasn't sure of how things would be since the take over but so far everything seems to be status Quo and the only thing I found that change is terminology as to the products they buy.. all questions asked were answered to help me understand the difference and the scales are right on the money

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Crystal Gray

Victor and his crew that buy vehicles rock!!! They quoted me 1 price over the phone, but gave me more in person. If and when I need to scrap another vehicle I'll be calling Victor. Thanks guys and gals!!🖒✔😎

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Michel Barbot1

They are crook, I will advice the sheriff department and FMPD to investigate them. They have buddies and they screw the strangers. I delivered a legit pool heater with a titanium evaporator.I had one invoice that they were unable to read properly!! The check out was a hell!! they told me that they will send a check for $11.60. What the scheme???? .The are barely speaking english!!! Don't go in this place!!! Crooks are in!!!!

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Donna Fowler

I love this place. They employs are really helpful and nice. I would strongly recommend this place. The best metal recycler I e ever been to.