American Pride Automotive (Toano) VA 23168

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Peter Hoenig

I came in for an alignment, was quoted around 240. I later get a call that it ended up taking them a longer time because of the state of the vehicle and I was charged almost an extra hundred dollars, WITHOUT being told. I understand labor costs are getting high, but they should've called when they saw the state of the vehicle and realized it would take longer. 320 for an alignment is ridiculous, I'm sorry.

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Bob Bryant

I had a difficult electrical issue that William was able to troubleshoot and find the problem. He was very professional and kept me updated on his progress. I got the car back sooner than expected and I'm very satisfied with the experience. I highly recommend American Pride!

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JT

Went in for a simple tire repair/plug. Even rolled the tire in to them. Took over an hour. Cost $38 for a plug! At first they said putting it back on would cost $71, then dropped to $38, asked for my keys, and said it was complimentary. And then they tried to up-sell a bunch of unnecessary services. The plug couldn't have taken more than 5-10 minutes, the rest of time was to inspect and make videos of what they considered wrong and would gladly fix. They took it for a road test without my permission. I just wanted a tire plugged!!! Been living nearby for 24 yrs; never been there before...and absolutely will never return. Will actively warn off anyone who asks. *Just took my car in to CJs Tires for a rotation and oil change less than a week later. They inspected and did not come up with any of the items Pride found. Am Pride = Pure fear mongering auto scammers.