French's Auto Parts, Inc. VA 22844 (n/a)

A

Andrew Crorken

My visit was ok, I told them the part I wanted and they pointed me to the location I would find the vehicle. I started the LONG walk and found the car. Plastics were all torn out of it, very annoying that people would do this as those plastics are worth something to someone. But anyway I found the part in the broken plastics in a couple of pieces. I put it all back together. And started my trek back it had a broken tab but whatever it is better than what I had. Got back to the office and their was a new guy there I'm guessing the owner(?). We haggled on price and before I left he said something that ticked me off a bit next time you should ask before you pulled it. Seriously? You had no inventory of this part how was I supposed to know? Go find the part go back and tell you you have the part and then go back and get it? Maybe you should take more concern with people tearing up good parts to get to what they need. Says he'll get me on the next one. He got me last time on the gauge cluster I bought for $20 more than I should have because I had to have it right then. 5 stars for having the part and letting me walk down there -2 for the attitude.

k

kani Mahmud

Bad costumer service! The receptionist helped 5 other people there and on the phone without taking care of what we needed even though we were there first.

K

Karen Smith

Great prices. We knew Kirk personally. He was a super guy. Im sure whom ever he put in his place is just as good & honest guy as he was. Dale Smith