Fortville Auto Salvage IN 46040

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kmorris Morris

I've been in the car business all my life, and I've dealt with dozens of salvage yards over the years. I bought a transmission from Paul. However, they gave us the wrong transmission, which happens sometimes. Salvage yards normally just switch it out for the correct one, give you a refund, or at the very least, credit for future purchases. However Paul said “all purchases are final, as-is”. I never had a salvage yard tell me that, especially after giving me the wrong part. Paul was adamant, no replacement, no refund, no credit. That’s just unheard of. After a lot of arguing he finally said he would see if the correct trans came in. But we had a customer’s car torn down, I couldn’t wait. I had to call another salvage yard, and bought the correct trans. It’s now been several months, Paul’s never contacted me, and I don’t have a use for the correct trans now if he did. I’m just out the money I paid them. In all the years I've dealt with Salvage Yards, not one has ever done that.

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Austin Malave

All I purchased was a battery but it ended up being bad. I called them the next day and they swapped it out with no hassle! The guy at the counter was pleasant and it was an overall good experience with a minor hiccup made good with good customer service.

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Janet McVay

Called to find a part and all their response was no we don't have it. Then they hung up the phone, glad I didn't waste time driving there if they are the rude on the phone. I would not buy from them.