Joliet U-Pull-It IL 60433

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Rachel Gunther Piske

BE PREPARED TO PAY CORE CHARGES FOR TIRES As far as junk yards go, Joliet U-Pull-It seems safer than most. Instead of vehicles stacked up on rims haphazardly, vehicles here are, for the most part, on metal racks numbered for easy locating. My issues are at the counter. My vehicle's spare tire disappeared. Off to the junkyard to find a replacement. Found 1 full size rim + tire in the junkyard, and a spare. The white striped tires on the rack outside are <$20. Grabbed one of those, too. I didn't see any other listed prices, so we were kind of blind "shopping." Get to the counter. The guy tells us there's a $6 fee per wheel to remove the tire from the rims. We want the rims. Basic and scraped up, but it's just a "spare." He doesn't understand. We don't understand him. Finally got everyone on the same page. 1 spare, 1 white striped tire + rim, and 1 tire + rim from the yard. My issue is with the core charge(s). Core charges are meant to reduce waste and encourage the buyer to bring back an old part. We don't have an old part to return. "Everyone gets charged a core charge." Each full size tire had a $15 core charge, and the spare had a $2 core charge. So in addition to the 2 tires and 1 spare I bought, I also paid $32 in core charges - knowing that I won't be returning anything. Even after explaining that we won't be returning any old tires, he says the core charge still applies. Charging a "refundable" fee here is nonsensical. If I had purchased batteries, alternators, etc, yea - core charge makes sense. But a core charge on tires feel scammy. I paid their price, because I spent time finding the tires, but I do feel that these core charges are ridiculous. They should also post a notice about core charges for tires.

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Charles A. molton

Walked in for the 1st time. Employee (maribel) was great at the desk. Told me where the car was and found it right away. After completing my task ready to check out and Jose was friendly and professional on the check out. I will come back if needed. Thanks again

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Salvador Mejia

I went to Joliet you pull it Jose is a good worker and good customer service. Gives good prices and deals. Ask for Jose really good guy.