Bucklers Auto Parts MD 20659

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Wanda Carty

Tried to charge me $150 for a used head light that is brand new $200. And $400 for a bumper used. Also closed doors at 4 instead of 5, when I called ahead at 330, also wouldn’t let my 17 year old sister in who’s looking for parts for her first used car.

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Ben

Ok the employee that was there (only 1) was nice and helpful however there was no kind of manager there and I asked about a part for a truck and the price that I was given was the highest quote any had given me. I asked about another part I noticed that was broken and needed repairs and told them what others told me they would sell me one for not broken and asked how much. The price I was given was the price that I told them I could get it for elsewhere then they gave me a price for one in good condition which was $50 more than what others would sell me one for. Will I ever go back? Yes I definitely will but the prices need to come down a bit to at least equal of other junk yards. What I didn't tell them is I'm a business owner and I can order the parts for their competition even cheaper than the quoted prices I told them that others charge because I also get a discount on top of the quoted prices and I get free delivery as well. I would rather do business with someone local but since the prices are so much higher I didn't even bring up the fact that I'm a business owner myself. Oh one more thing, I pulled a part myself but again no price cut even after I did the work myself. I like to feel out a new business especially my first experience with them before I bring up the fact that I'm a business owner and I'm looking to set up an account because I'm a good honest person and I treat others fair and I want to be treated the same way so with high prices on parts I just left. That tells me a little something about the people you're dealing with. Nice place the employee was nice and I did like the location. If only the prices were at least equal to competitors.

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Arnetha Cole

Great customer service and very helpful