LKQ Apex Tulsa OK 74127

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CJ Brown

Would have loved to sell my car for parts but could not understand a word from the outsourced individual they chose to use. Got nowhere with my details and could barely speak recognizable English.

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Jarrod Nicholson

Been trying to call every location since 3:48pm and now it’s 4:32 pm and I’ve called atleast 50 times and rings and rings and just says after all parties are busy and hangs up. This is absolutely ridiculous. I guess i will see if i can make it a hundred calls before I hit an hour long of trying to reach someone.

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Marc C

Thinking of ordering from Apex but you’re not a professional mechanic? Prepare to be treated like the second-class citizen you are. That is not a slam on LKQ - it’s just how it is. I needed a good used engine, and I got one (mostly - two of the camshafts were rusty, but the compression was good). Here’s the thing: LKQ (correctly) cares more about professional mechanics because that’s who will be coming to them every week, whereas you or I might buy an engine once a decade. So, when they tell you they’ll call you back, just accept that they won’t, and call THEM back. When you ask for a compression test to be done before they ship, know that it won’t be done - they’ll just ship it without telling you. Or if the compression test IS done, they won’t tell you until you call and bug them about it, and then you’ll find out for some reason only 3 of 6 cylinders were done and they all were magically the EXACT same number (they weren’t - I tested it myself later). Also, prepare to be laughed at when you ask how the labor warranty works… that’s only for “real” mechanics, not shadetree noobs like me and you. So, as long as you understand that most of the time they deal with people (“real” mechanics) who don’t REALLY care whether a part is in perfect condition as long as it sorta works, you’ll be reasonably happy. To be sure, everyone I spoke to was friendly enough, and tolerated my numerous questions well. I was however fully aware the entire time that I was trying everyone’s patience haha. Will I buy from LKQ again? Yes, now that I understand better how it works and what my expectations should be, it’ll be much smoother next time :)