Texas Best Automotive and Towing TX 75042

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Naomi Granados

This lovely person decided to cut me off while at a stop light when I was letting them get around me and then proceeded to flick me off with all of my kids in the car while driving like a moron. Wouldn’t do business with anyone like that. Gross.

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Liz Kimball

I got my car towed after breaking down. The tow truck driver told me that my tow would be free if I had it towed to their shop; I agreed. A few days later I came.. My car was sitting out front by the road with keys in the ignition and turned on with the doors unlocked. Then I was told I owes $250 for the tow and a diagnostic. The owner told me that the driver I had no longer works for him because he had been breaking the rules- but how is that my fault?? He was incredibly blunt and rude and straight up told me I couldn't take the car. He did end up taking $60 off my bill because my new car had died earlier and I had to pay for roadside assistance for a jump start because my car at the tow yard had a dead battery and I couldn't get my jumper cables out of the trunk. When I sold it, the man who drove a different tow truck told me that this place just looks shady. They are unorganized and unprofessional. Very upset

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Leandra Augustine

Stay far away from this place. I sent my car to get a suspension replaced 2 weeks ago. I paid them half the money up front and I was told it would take until the end of the week. They then told me it would be few days later whenever I called again to find out if it was ready and they then stopped following up when I said I won't be doing the body work with them. I went to see what work had been done after the 2 weeks. They had barely done anything - about 3 hours worth of labor over a period of two weeks. I told them that I want my car back and that they need to refund me the difference and just keep what I paid already for whatever they did. The owner, Joe Sorrintino, refused to release my car to me unless I paid the remaining balance for work that has not been not done. I am now filing a lawsuit as my property is being held hostage by this criminal. Other than that his employees and tow truck drivers were very kind and helpful.