5 Star Towing TX 79706

A

Autianya Leatham

My apartment complex did not make it aware a new sticker was needed and did not give me a new one during renewing my lease. You would think they would be like hey that’s our fault she does live her she is allowed to have her car here we forgot to give her a new sticker when we gave her her new lease but they’re saying it’s my fault. After going through my lease agreement the only thing I can find is that they have the right to tow with no permit. I see nothing about stating to get a new sticker and it’s our responsibility or at least even be told ONE TIME to keep an eye on it or ANYTHING. Had i of been aware I would have gladly went and got a new little sticker from the office it’s not hard. Even after walking around the apartment complex more than half of the cars don’t have a sticker and the ones that did have no expiration date. So anyone who lives at the constellation ranch be sure to get a sticker with a date because it seems like they are working together and picking and choosing when to enforce the rules.

J

Joanna Gonzales

Bad experience. Unfortunately they towed our vehicle while we were visiting the Andalucia apartment complex in Odessa, Tx due to visiting after hours without a parking permit. Nowhere in the complex have signs saying about after hours or needing a parking permit. They do not enforce their own rules since I saw multiple cars without parking permits. Their response was that the resident should’ve known about the parking permits, however, this could be avoided if they had better communication with the apartment complex. This towing company needs to do better in enforcing their own parking rules and need multiple warning signs around the complex because it seems like they are the ones making the fraud.

A

Austin Plitt

Great experience, and fast service with 5 Star Towing. Ricardo was our service man, and he was awesome. Precision maneuvering, friendly, and great work. Highly recommend Ricardo and 5 Star Towing.