Blue Water Towing CA 94124

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Mohammed Barakat

This is hands down the worst towing experience I’ve ever had. I went to Blue Water Towing after the police waived my towing fees and gave me a releaser form. I calmly tried to explain the situation, but the man at the front window refused to listen, kept saying “pay, pay, pay,” and slammed the window in my face twice. When the supervisor came out, he pretended nothing happened and then lied, claiming my card was declined — even though he never took my card or attempted to charge it. On top of that, when I called their dispatcher, she hung up on me multiple times, showing zero professionalism or respect. To make matters worse, when the police showed up, they started siding with the tow company and lying too. Instead of helping, it felt like everyone was trying to corner me into paying money I didn’t owe. This company is unprofessional, rude, dishonest, and manipulative. If you ever have to deal with them, record every interaction, bring all documentation, and protect yourself. They will try to take advantage of you if you’re not careful.

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Taryn Wilson

0 stars. These people illegally towed my car from a spot without signage that it was a tow away zone. Photos and videos prove there’s no signs. Still attempted to charge $750 to return the vehicle. Eventually talked them down to $420??? Police suggested small claims court. These people are criminals and should not be in business.

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Melinda Salazar

This company towed my 2024 Honda Pilot AWD on a regular truck , but dragged my car out of the parking spot and left REAR TIRE drag marks on the street instead of putting the tires underneath the rear tires and PROPERLY TOW my car, because this company is very unprofessional and don’t like to be held accountable for any of their actions. And the customer service person is the upmost disrespectful person that kept hanging up on me when I would call, but claim she told me she told me she put me on hold, but would hang up and not answer my calls. If you put me on hold, why wouldn’t you answer my calls when I would call back after she would hang up on me.