Copart - Rancho Cucamonga CA 91739

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David Das

Last call to pick up your belongings from your car is 4:00pm at the latest. I arrived at 4:20PM Tuesday evening (09/09/2025) they would not allow me to enter to retrieve my belongings. Over the phone I was told that 4:30PM was the last call to enter the lot. The individual at the desk stated that they didn't have anyone to bring the car to the front, they also stated that they take all your belongings and place them in the trunk of the vehicle. My car was brought here by Allstate after a hit and run accident. I am not happy about my belongings being touched without video evidence that nothing was taken without permission or misplaced. Several reviews on Google maps state that they had their belongings stolen. I hope very much I'm not one of the statistics.

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Gilbert Alvarez

Horrible place called this morning and explained I will be cutting it short to due work flow but what’s the latest I can arrive to pick up lady told me get here by 430 and we will load you which is completely understandable considering they close at 5 That being said I arrange for my tow truck to be on site by 4 and he was and I arrived at 415( all the way from Whittier ca) was speaking to them at 420 latest and was simply turned away by the lazy staff was told it takes 45min to and hour I said then why do you have your staff saying 430 is cut off and you turn me away 10 minutes early why? Why state 430 and it’s not even 430 guy just looked at me stupid … all Cause you want to go home early? Dont we all ? Guy was already on the fork lift to make matters worse worst horrible horrible place and lazy staff in talking to insurance to have them deliver the truck since they bring it here not by my choice screw compare and it’s lazy management

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Mohamad A

If they are going to charge me over $1000 for buyer fees!!! They should at least treat me good. First of all the bathroom here is disgusting it’s just a portable potty, for a location that makes $200k-$500k per auction!!! I would at least expect cleanliness and customer service. Now to go inside, it’s just a bunch of robot looking like people doing meaningless work on the computer to seem like they are busy!!!! What a shame Copart!! Step up your game and actually use your profits to invest in this location and better it up!! And I also had to wait hours for a vehicle!! My appointment was at 3 PM I did not get it until 6PM!!