Palmway Towing CA 94401

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Sarah Baniewicz

Gianfranco Clavero is not to be trusted. He clearly likes to rip people off for doing basically no work. He way over charged for a jumpstart and said we were “paying for how long it took him to drive here” when the person who answered the phone said they charge for the amount of time on site. He also had us pay with Venmo which is unprofessional. I don’t understand how people can live with themselves knowing they are ripping people off. Don’t come here with your service needs.

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John McQ

Do yourself a favor and look elsewhere, in my opinion these people are the most dishonest group of people I have ever had to deal with, I was quoted $250 to tow my car from San Mateo to Hayward, but found a local shop to take it to (4.5 miles away) gave my credit card to the driver while I talked to the mechanic, to later find out that I had been charged $ 250 as if the service provided had been that of the original tow, called their offices and was told that the driver, not the company, decide on site what the charges should be, and that the only thing they could do is let me talk to the driver, what type of business are this people running? lesson learned, don't make the same mistake I did.

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Jennifer Therese

Extremely unprofessional as being told 45-1hr for a tow turned into almost 3hrs of waiting without any simple courtesy call to say the driver is late. Trying to call the dispatcher results in a male response to hold before you can respond and then you are waiting for 15 min so we had to call almost 10 times back and forth to speak to a female. Was told $185 for the tow and then the bill came to $269 which is a ripoff and scam as the driver stated he will lower the bill if we paid cash while we are in an area far from any bank. The driver has no remorse for being late and chuckled at the fact the dispatchers put you on hold for so long and never call to state the driver is late which validates the unprofessionalism of this company. The high star rating is misleading and will never use this service ever again.